How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dustin Your Own Question
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 13454
Experience:  I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
Type Your Computer Question Here...
Dustin is online now
A new question is answered every 9 seconds

my roku box does not turn on

This answer was rated:

my roku box does not turn on
Welcome to

My name isXXXXX am one of the experts who will assist you today!

Do any of the lights on the roku come on, or flash at any time at all.. or does it look like its completely without power?

Customer: replied 7 years ago.
Ok, thanks. what is the model of your roku?
Customer: replied 7 years ago.
there is no model number
Ok, do you know if its the netflix player, or the roku hd 1000??
Customer: replied 7 years ago.
foundit n1000

sounds like you have a dead power supply, which is a common occurence with that model..

if your within one year of the purchase date..

you can request an exchange at the link below ( free)

If your not within the one year mark , let me know. and we can discuss trying to purchase a power supply and the replacement procedure .
Dustin and 5 other Computer Specialists are ready to help you