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Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 13321
Experience:  I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
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Cant get my Canon MP Navigator Ex to work with windows 7 64

Customer Question

Can't get my Canon MP Navigator Ex to work with windows 7 64 bit HP system. I downloaded the newest version of Navigator from the Canon site but still no luck. It works with my XP and Vista computers. Very frustrating.

Thanks for any help,

Submitted: 7 years ago.
Category: Computer
Expert:  Dustin replied 7 years ago.
Welcome to

My name isXXXXX am one of the experts who will assist you today!

I have an idea.. This is probaly an issue with your windows profile.. Something conflicting with the ex software..

Try this.

on windows 7, click start, control panel, user accounts, add or remove user accounts

then click create new account..

make it an admin account.. once it is created.

shut the computer down.. start it.

log into the new user account.. now, try to install the navigator ex software..

It should work. let me know what happens!