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Nathan, Computer Software Engineer
Category: Computer
Satisfied Customers: 49
Experience:  I am a professional web designer that specializes in .net data driven applications.
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My HP laptop wont recognize an external speaker system (Bose

Resolved Question:

My HP laptop won't recognize an external speaker system (Bose Speakers) which it has recognized previously. Music will only play through computer speakers. Is there anything I can do to change this?
Submitted: 7 years ago.
Category: Computer
Expert:  Nathan replied 7 years ago.
Hello, my name is XXXXX XXXXX I would like to help you. How are you connecting the speakers to the computer?
Customer: replied 7 years ago.
The jack is plugged into the appropriate location for external speakers
Expert:  Nathan replied 7 years ago.
What I am asking is, is it a 3.5 mm or an optical out?
Customer: replied 7 years ago.
I believe it is a 3.5 mm jack
Expert:  Nathan replied 7 years ago.
The first thing I would do is narrow down the problem. If you plug an ipod or other device into the speakers, do they work? Have you checked all the volume levels on the computer. Go to the control panel and select Hardware and Sound. Click Manage Audio Devices listed under the Sound section. Is the headphone out enabled and set as default. Is the program that you are using to play sound with not muted in the mixer and the volume level is set properly?
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