Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Computer

how do I uninstall Photo Viewer in Windows 7 home premium

Customer Question
how do I uninstall Photo Viewer in Windows 7 home premium
Submitted: 7 years ago.Category: Computer
Ask Your Own Computer Question
Answered in 4 minutes by:
7/14/2010
Tech Support Specialist: pims, Computer Hardware Engineer replied 7 years ago
pims
pims, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 72
Experience: More than 3 years experience as Computer hardware and network engineer
Verified

Hi,

 

Wellcome to JA,

 

When you uninstall through control panel the software stil runing?

Ask Your Own Computer Question
Customer reply replied 7 years ago
I assume the software was still running. Whilst logged in as Administrator I right clicked on Window Essentials in AddRemove Programs in Control Panel, selected uninstall and then ticked Window Photo something or other. This was the only one of the four boxes ticked. I rebooted the computer, logged in as User and found that Windows Photo Viewer still had control of all my photos. I have used ACDSee Pro2 (purchased last year) and transferred to this new computer in November. It worked sucessfully for some months and then some unknown update made all my photos revert to Windows Photo Viewer. I Have uninstalled ACDSee Pro 2 until this problem is solved. If all else fails I will completely uninstall Windows Live Essentials and find another email program as well.
Tech Support Specialist: Richard, Computer Specialist replied 7 years ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 39,551
Experience: Over 20 years of consulting to the IT industry
Verified

Hi there, and welcome to JustAnswer

 

What I recomend is that you change the file association of the picture files so they display in the program you wish (eg: ACDSee).

 

First install this again as it will ask you to associate the pictures files with it.

 

If you still have problems, please follow the tutorial on the below link to associate files manually

 

http://www.winvistaclub.com/t19.html

 

I would advise against uninstalling Photo Viewer unless you really feel its nessesary.

 

If you require any additional information, please do not hesitate to let me know

Ask Your Own Computer Question
Tech Support Specialist: Molinari, Computer Support Specialist replied 7 years ago
Molinari
Molinari, Computer Support Specialist
Category: Computer
Satisfied Customers: 4,459
Experience: Certified IT Guru since C-64 and Amiga, expert at grey areas....
Verified
When you right click on a picture and choose open with, what are your options?
Ask Your Own Computer Question
Customer reply replied 7 years ago
OK - I have tried this step a couple of time before I uninstalled ACDSee Pro. I tried to change the file associations inACDSee back to that program opening jpg,jpeg etc. but the program then ceased to work. I tried right clicking on a picture and tried to change the program to open but even though I clicked on ACDsee there was no way to click on the box to keep ACDSee as the program to handle these files and this option failed also. I tried to change the program in Control Panel Default Programs tab and this failed also. I am not a novice with computers having used them since 1996 and before this new one I bought in Nov last year had built my last two computers but I wanted this allinone screen with no big boxes any more. Over to you again.
Customer reply replied 7 years ago
OK just came back to my computer as it is now 4.37am here but I believe that answer I just typed above has the answers to your question.
Tech Support Specialist: Molinari, Computer Support Specialist replied 7 years ago
You reinstalled ACDSee correct?
When given the list of options to open it with, was ACDSee listed?
Ask Your Own Computer Question
Customer reply replied 7 years ago
Dear Sirs - YOU HAVE NOT GIVEN ME THE ANSWER I NEED this subject is not finished and I am not satisfied. I asked for information on how to remove Windows Photo Viewer from my Windows 7 computer and you have dithered for four days. I am not satisfied with your service
Tech Support Specialist: Molinari, Computer Support Specialist replied 7 years ago
I didn't have enough information from the questions I asked you to give an answer yet.
Did you reinstall ACDSee ?
When given the list of options to open it with, was ACDSee listed?

If you would rather I give up and let you work with the previous 2 experts, I can opt out....
Ask Your Own Computer Question
Customer reply replied 7 years ago
I thought I had answered these questions. Yes I reinstalled ACDSee Pro 2. Acdsee was listed as an option and when I selected it as the program to handle jpg etc it would not let me tick the box to use this program as the default and when I went back to my Pictures folder the pictures still showed Windows Photo Viewer as the program to use. I also tried to set ACDSee as the default program through Control Panel Default Program again with the same result. I opened ACDSee and tried to set the file association from within that program but immediately the program ceased to work. I can think of no other means to bypass Windows Photo Viewer and want to remove this program from my computer totally.
Tech Support Specialist: Molinari, Computer Support Specialist replied 7 years ago
Ok, when doing it from default programs, associate a file type, you have to browse to your program files on C: and pick up the .exe of your graphics program.


graphic



See if that does it for jpg and jpeg....

I've also read that dep can interfere so you may want to disble that as well:

http://www.recipester.org/Recipe:Enable_or_Disable_DEP_in_Windows_7_27019737

Edited by Molinari on 7/15/2010 at 10:17 PM EST
Ask Your Own Computer Question
Customer reply replied 7 years ago

No. followed your instructions exactly and got the Window that says "Windows Explorer has stopped working: tried to reverse the command prompt and got the message

"C: \Windows\system32>bcedit.exe /set {current} nx AlwaysOn
'bcedit.exe' is not recognised as an internal or external command,
operable program or batch file.

OK now I am in territory I have no experience with and really really need help. The first command prompt went exactly as advised but I cannot reverse it.

:

Customer reply replied 7 years ago
Sorry went back and Very Carefully read all the letters - I missed one and now it has been turned back on successfully.
Tech Support Specialist: Molinari, Computer Support Specialist replied 7 years ago
What happened with the associations?
Ask Your Own Computer Question
Customer reply replied 7 years ago
Followed your instructions - windows explorer stopped working when I tried to set ACDSee as the default program. When windows explorer restarted I went back to the Pictures folder and the file associations are still set with Windows Picture Viewer. In the meantime I have upgraded my ACDSee Pro 2 to Pro 3 and went through all the instructions again with exactly the same results. The Windows Picture Viewer is a very tenacious program.
Tech Support Specialist: Molinari, Computer Support Specialist replied 7 years ago
If you know how to run the registry editor, you can try this.
Run Regedit
Go to HKEY_CLASSES_ROOT / SystemFileAssociations / jpg / ShellEx / ContextMenuHandlers and delete the key ShellImagePreview. You may want to do the same for the other types like jpeg or bmp as well.


graphic

Edited by Molinari on 7/16/2010 at 1:27 AM EST
Ask Your Own Computer Question
Customer reply replied 7 years ago
your first image is blank could you repost this. I have to leave for an appointment in 10 minutes but will be back to computer in approx 6 hours. I will attempt the registry instructions then. Thank you
Tech Support Specialist: Molinari, Computer Support Specialist replied 7 years ago
There actually wasn't a first image...
Ask Your Own Computer Question
Customer reply replied 7 years ago
Sorry have not got back to this problem yet -- for some (by me unknown) reason I am having major problem with some programs on my computer and so far have had to uninstall and reinstall 7 programs, have reset my computer via System Restore back five times and still the problems keep recurring. At this moment I would consider my computer unstable and if I cannot resolve what is happening may have to reinstall Windows 7. I have Total Recovery Pro 7.3 and a backup as at the end of May so this is my next step if I cannot get these programs stable by the end of this weekend. Thank you for your advice I will try it as soon as possible.
Tech Support Specialist: Molinari, Computer Support Specialist replied 7 years ago
You may want to try running the free version of this, just to see if there's anything malicious going on:

http://www.malwarebytes.org/


Ask Your Own Computer Question
Ask Molinari Your Own Question
Molinari
Molinari
Molinari, Computer Support Specialist
Category: Computer
Satisfied Customers: 4,459
4,459 Satisfied Customers
Experience: Certified IT Guru since C-64 and Amiga, expert at grey areas....

Molinari is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,227 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,115 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Seeking PC expert for Win7 OS re-installation, ASAP I'm a
Seeking PC expert for Win7 OS re-installation, ASAP Hi, I'm a low tech senior citizen who needs assistance in reinstalling Win7 Home Premium OS on a five year old DELL XPS8500 PC using image media sen… read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
40 satisfied customers
How do I change my password when I can't remember the old
How do I change my password ***** I can't remember the old one? … read more
Mr.Med
Mr.Med
902 satisfied customers
I have a newer laptop. Many problems. Current problem, it
I have a newer laptop. Many problems. Current problem, it will not receive emails just out of the blue. More current problem is that suddenly it won't print. PLEASE HELP … read more
Moses C
Moses C
Bsc
215 satisfied customers
My google chrome won't open. Windows 10. Had the computer
Had the computer for 6-12 months. Been fine. I turned PC off and back on. I uninstalled and reinstalled. I reran Norton security ot check for viruses. … read more
Moses C
Moses C
Bsc
215 satisfied customers
I have somehow deleted all my passwords in the computer. How
I have somehow deleted all my passwords in the computer. How do I get my email one back … read more
Cabletech
Cabletech
High School or GED
139 satisfied customers
I just have iPad & smart phone. I am disabled and
I just have iPad & smart phone. I am disabled and technically challenged. My question is if someone has your IP address and old your information email name address phone number but not my Social Secur… read more
Kris R
Kris R
IT Manager
Computing
2,305 satisfied customers
I need to know how to open my printer in order to install
I need to know how to open my printer in order to install black ink which I have. Printer HP OfficeJetPro 6979 and I am sick and tired of asking the same question. Please just tell me how to open the … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
17 satisfied customers
Windows 10 version 1709 is downloaded, but fails to install
windows 10 version 1709 is downloaded, but fails to install when I restart my computer … read more
Cody
Cody
Computer Science
1,466 satisfied customers
I have a Western Digital external hard drive that is
Hi - I have a Western Digital external hard drive that is refusing me permissions to access my files. The WD customer support seems to suggest that Microsoft customer support can help. Can you? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
I cant sing in with my password. Not sure. Windows 7. I have
I cant sing in with my password. JA: When did you last reset your username and password? Customer: Not sure JA: What's the brand/model/Operating System (OS) of your computer? Customer: windows 7 JA: W… read more
John
John
System/Network administrator
High School or GED
2,053 satisfied customers
I have forgotten my Admin password. 12 months ago. DOnt
I have forgotten my Admin password JA: When did you last reset your username and password? Customer: 12 months ago JA: What's the brand/model/Operating System (OS) of your computer? Customer: DOnt kno… read more
Richard
Richard
Computer Specialist
39,551 satisfied customers
Bookmark bar and bookmars have disappeared. ImacOS High
since upgrading firefox I get a lot of extra stuff I do not want - advertisig etc… read more
Jason Jones
Jason Jones
AAS Information Technology
6,316 satisfied customers
I. I'm having trouble getting my Quicken program to work. I
I'm having trouble getting my Quicken program to work. I downloaded it, and when I try to open in I get to a screen asking me to Sign in with my Intuit ID. The box where the sign in should be is blank. A big white box of nothing. I was able to go to the file tab and tried to set up a new account. I filled in my user id# ***** psw for my bank and instead of connecting me to the bank, it simply highlights my user id#. I have triple checked to make sure the number is ***** and have emailed my bank to see if there is some problem on their end. Once I cancel that operation it bounces me back to the Sign in to Intuit screen. So frustrating. Can you help? … read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
40 satisfied customers
I can't remember my password to wifi router. That is not the
yes that is not the problem I have another device I need to login … read more
Cabletech
Cabletech
High School or GED
139 satisfied customers
I'm using a MacBook Air. For past few days I have not been
Hi Pearl, I'm using a MacBook Air. For past few days I have not been able to log in to outlook 365 for emails. My service provider says its a machine issue and not network issue. Can you help? Thanks … read more
Jon
Jon
Bachelors Degree
390 satisfied customers
I can't anything but the wall paper background. Help, Apple
I can't anything but the wall paper background. Help, … read more
Jon
Jon
Bachelors Degree
390 satisfied customers
I would like to change my router password. Never. MacOS High
NO, I think changing Password ***** help, I now have gone from Wi-FI to Ethernet for Network.… read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
Can't access my email. Yahoo.com
Can't access my email JA: Just to clarify, what email service provider are you using? Customer: yahoo.com JA: Have you installed any updates recently? Customer: No JA: Anything else you want the Compu… read more
Moses C
Moses C
Bsc
215 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x