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My iPhone says "iPhone is disabled connect to iTunes"

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My iPhone says "iPhone is...

My iPhone says "iPhone is disabled connect to iTunes" i cant get the key pad to pull up

Submitted: 8 years ago.Category: Computer
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Answered in 8 minutes by:
7/7/2010
Tech Support Specialist: Aaron B, Computer Support Specialist replied 8 years ago
Aaron B
Aaron B, Computer Support Specialist
Category: Computer
Satisfied Customers: 581
Experience: Thirteen years of experience providing computer support for fortune 500 companies and government.
Verified

If you have forgotten your iPhone's Passcode you will need to restore your phone via iTunes. First you have to put your phone into a restore mode. Plug your iPhone into your PC with a USB cable.

Press and hold a power button at top and then slide to power off your iPhone. Press a power button to power your iPhone on and keep it held while simultaneously pressing a home button. After a few seconds a yellow alert triangle will appear and your iPhone will say it is in iPhone restore mode.

Open up iTunes and click on a Summary tab. Click on Restore to restore your iPhone. This will reset all your iPhone's settings to factory defaults, including a Passcode.

You should then follow some steps above to activate a Passcode.

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Customer reply replied 8 years ago
whats a home button? its just ask me to to power off. the only thing that works is the emergency slide
Tech Support Specialist: Aaron B, Computer Support Specialist replied 8 years ago

Below is a picture showing what your iPhone home button might look like.

iPhone home button

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Customer reply replied 8 years ago
your great its restored thank you
Tech Support Specialist: Aaron B, Computer Support Specialist replied 8 years ago
Hello,

Glad to hear it fixed your problem.

Thanks,
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