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IS this a USB connection?
Did you install the software first?
What about device manager in control panel administrative tools, does it show anything wrong with any USB ports and does it show the device?
Also Did you try compatibility mode for windows?
I checked the device manager and it show Tom Tom One (v6) as a drive.
How do I check compatibility mode for windows? I did a search on "compatibility mode" but nothing came up.
Also I am concerned that it is showing as a drive in the device manager. PLease uninstall it from the device manager and try hooking it back up again.
I'm not getting a signal from satellites now althought I was last week when I was trying to get to work. I will take to my car tomorrow and make sure I can still get connectivity. I am going to have to log off - can we continue Monday (away tomorrow) or do I need to go ahead and accept Answer although the problem is not solved? Also since there is not a problem currently on my computer - I can't check/change the compatibility mode. As far as device/driver goes, it looks like they are okay. Since I have not done this before, just let me know how to proceed, i.e., go ahead and accept that the problem still exists or continue working the problem later (Mondy)?