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RPI Solutions
RPI Solutions, Support Specialist
Category: Computer
Satisfied Customers: 9561
Experience:  5+ Years in IT, BS in Computer Science
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my epson printer c88 keeps saying i have a paper jam but i

Customer Question

my epson printer c88 keeps saying i have a paper jam but i cant see or find any paper in printer
Submitted: 7 years ago.
Category: Computer
Expert:  RPI Solutions replied 7 years ago.
Chat Conversation Started
Robert Preston :

If the error is still there, then there's something in the machine still you aren't seeing.

Unplug it completely from all cables

Lift it up, turn it upside down and shake it a bit to see if anything comes loose.

Check the rear access and front access using a flashlight to look for any tiny paper scraps or anything else that could be hard to see.

Try forcing a very thick piece of paper into the rollers to see if it dislodges anything.

Finally try using a dampened lint free cloth to clean the rollers in the printer.

See if that works...


i tried them and the thick paper runs right thru but the red light still flashes

Robert Preston :

Are you sure it's the paper jam light?

Robert Preston :

Could be a printhead or carriage issue

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