Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I am calling for my brother. He is driving and unable to contact…

Customer Question
I am calling for my...
I am calling for my brother. He is driving and unable to contact you. He just received a call from a friend that one of his "friends" has posted a very derogatory and threatening messsage not once but multiple times on his message board where everyone can see it. Is there a way to copy this information before deleting it so that it can be presented to an attorney or to the police for his protection?
Submitted: 8 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 2 minutes by:
6/29/2010
Tech Support Specialist: Brett Philp, Computer Support Specialist replied 8 years ago
Brett Philp
Brett Philp, Computer Support Specialist
Category: Computer
Satisfied Customers: 148
Experience: IBMer with tons of experience - here to help you :)
Verified
Download a PDF print driver (http://sourceforge.net/projects/pdfcreator/) and generate PDF documents from the messages. Then you can either print those locally or email them to a lawyer.
Ask Your Own Computer Question
Customer reply replied 8 years ago
I don't know how to do that. Can you help me figure it out?
Tech Support Specialist: Brett Philp, Computer Support Specialist replied 8 years ago
Follow the link to the PDF software I provided, download the software, install the software then print the offending pages as PDFs. Let me know which part of these instructions you're having problems with - if any.
Ask Your Own Computer Question
Tech Support Specialist: Kevin, Computer Systems Analyst replied 8 years ago
Kevin
Kevin, Computer Systems Analyst
Category: Computer
Satisfied Customers: 2,056
Experience: Microsoft Certified Professional (MCSA, MCP) Technician with over 20 years of PC experience.
Verified

Hello and thank you for using JustAnswer. My name is XXXXX XXXXX thank you for giving me the opportunity to help you with your computing question.

 

As an alternative, you can open the page in question and hit the Print Screen button on your keyboard.

 

After the button is pressed, open Paint. Click Start>>Programs/All Programs>>Accessories>>Paint.

 

When Paint opens, press the Ctrl-V buttons at the same time. This will put an entire screenshot into Paint. Next, click File>>Save then save the file to your desktop.



Edited by Kevin on 6/29/2010 at 3:32 AM EST
Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Kevin Your Own Question
Kevin
Kevin
Kevin, Computer Systems Analyst
Category: Computer
Satisfied Customers: 2,056
2,056 Satisfied Customers
Experience: Microsoft Certified Professional (MCSA, MCP) Technician with over 20 years of PC experience.

Kevin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Can someone access a computer to control and forensic
Can someone access a computer to control and forensic computer expert can't verify? … read more
Mr.Med
Mr.Med
1,220 satisfied customers
I am currently being threatened and extorted by a female on
I am currently being threatened and extorted by a female on Yahoo messenger. Need some answers or suggestions… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I recently submitted a friend request to a person and began
I recently submitted a friend request to a person and began communicating with the person. Both me and another friend was communicating with this same person when we realized that another facebook par… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
A third party has accessed my voicemail on a missed call
a third party has accessed my voicemail on a missed call from his phone. that party erased an important saved voicemale then left me one after erased it. this party is a client who knows my name addre… read more
Sean Feehan
Sean Feehan
IT Specialist & Admin Asst.
Associate Degree
57 satisfied customers
The man is Jim fulkeeaon. He is harassing me. Look at reports I have given in the past.
The man is Jim fulkeeaon. He is harassing me. Look at reports I have given in the past. I assume you know I am Bonnie Shrader Morrison. Anyway, I have him blocked on my cell no. my home phone, and my … read more
Hans Uebelhoer
Hans Uebelhoer
Technical Support Manager
Associate Degree
1,100 satisfied customers
this is for james sr. email expert:how do i get around
this is for james sr. email expert: how do i get around the limit of two free adds on kijiji. How does kijiji keep track of how many adds i have posted?… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I received an email from a sender with the Yahoo server IP
I received an email from a sender with the Yahoo server IP address. How can I find out the sender's IP address "beyond" Yahoo's servers? I am interested in locating the physical address of that sender… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
Someone is trying to impersonate me and has assumed an email
Someone is trying to impersonate me and has assumed an email address similar to mine. Please help?… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
I just received a message from an unidentified hotmail account
I just received a message from an unidentified hotmail account [email protected] It was threatning and I have no idea who sent it. Is there any way that I could identify or get information about the pe… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Hi My name is Chitrita Dumire, This question is in regards
Hi My name is xxxxxx, This question is in regards XXXXX XXXXX facebook account. I was sent here to resolve the issue at hand. My situation is rather complicated and refers to people on facebook that h… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
hi my name is Carrie I am very computer illiterate but am
hi my name isXXXXX am very computer illiterate but am very concerned my brother passed away on Saturday and he was getting some very wierd emails froma a gmail account. I verified the account on email… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
How do I get someone to help me when I have been getting harrassing
How do I get someone to help me when I have been getting harrassing and threating e-mails from a g-mail user. My IT dept has tried to find out who sent these messages and the harrasser is hidden behin… read more
Aastan
Aastan
Business Owner
Bachelor's Degree
114 satisfied customers
My daughters account was compromised and foul language took
My daughter's account was compromised and foul language took over just late last night and early this morning by another girl that she knows. I was told by that I can retrieve these emails that the ot… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
Recently someone added me as a friend on fb and as soon as
Recently someone added me as a friend on fb and as soon as I accepted my profile picture was his to use as he pleased. He plastered my picture with obsenities. He recruited my friends and he continues… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Hi,Ive been getting threatening emails which I have now blocked
Hi,Ive been getting threatening emails which I have now blocked this person from my emailing addy.What I do want to know is..I set up a fake email address to reply back.........I want to know now if i… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
A friend had gone on her webcam for some random guy, now she
A friend had gone on her webcam for some random guy, now she says that he is threatening to post the video. Is it even possible to record someone else' webcam? Or how can she hack into his computer to… read more
Claws224
Claws224
CIO
5,160 satisfied customers
Can I post a copy of a cease and desist letter on line
I received a letter from an attorney telling to stop posting poetry that my family reconizes themself as being my inspiration although they are not mentioned by name. Can I post the letter on line on … read more
Dave K
Dave K
Charter Captain & I.S. Director
Master's Degree
1,023 satisfied customers
how do i get a copy of the detail of charges and text ...
how do i get a copy of the detail of charges and text messages for my girls verizon cel phone… read more
OCR_Ambler
OCR_Ambler
Information Technology Manager
Vocational, Technical or Trade Scho
94 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x