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I currently have a Preario R3203US labtop, recently had to…

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I currently have a Preario...
I currently have a Preario R3203US labtop, recently had to replace the hard drive. After reloading the Windows XP drivers and software i decovered that I had missplaced the CD that containing the package with Word, Excel, PowerPoint and Publisher etc.....
My question is; there has to be way of reloading those programs without purchasing it?

can you please advise.....

archie
Submitted: 8 years ago.Category: Computer
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Answered in 5 minutes by:
6/29/2010
Tech Support Specialist: Peter, Computer Support Specialist replied 8 years ago
Peter
Peter, Computer Support Specialist
Category: Computer
Satisfied Customers: 74
Experience: A+ Certified, 15+ years Diagnosing and repairing windows based PCs and laptops and Home networking
Verified
Well unfortunatley there is no way to obtain Office legally without purchasing it, you need the CD and Genuine Microsoft Product Key sticker to reinstall it. You can purchase new software and any store or www.microsoft.com.

Alternatively there is a free software called open office that serves as a replacement from Microsoft Office.

www.openoffice.org

I am sorry for your situation, it is annoying that Microsoft does not have a way to lookup the software purchased, but also understandable as large of a volume as they do sell.

Hope this helps
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Customer reply replied 8 years ago
Not at all pleased with the answer; there has got to be some type of record on filed somewere by compaq when the laptop was purchased. Such as by serial number which identifies the particular unit and software.
Tech Support Specialist: Peter, Computer Support Specialist replied 8 years ago
I am sorry but that is not how it works, If you still had the product code you could install it, but without the software package, and or product code there is no way for you to install the software again without buying it.
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