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My new AOL email will not send emails. Everytime I go to send,

Customer Question
I get an error reading....
My new AOL email will not send emails. Everytime I go to send, I get an error reading.
Submitted: 8 years ago.Category: Computer
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Answered in 5 minutes by:
6/29/2010
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 years ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
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Hi, and thanks for using JustAnswer.

I assume you are using the AOL software to access your emails?

Also, what's your operating system?

Regards
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Customer reply replied 8 years ago
I don't know my operating system and yes, I am logged into AOL. It does not seem to be receiving any emails either.
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 years ago
Okay ..are you using Windows XP/Vista/7?

Regards
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Customer reply replied 8 years ago
Windows XP
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 years ago
Okay ...first off, please go to Start > Control Panel > Add/Remove Programs > , then look for and use the 'AOL Uninstaller' to remove AOL accordingly.

Done that, download and reinstall the latest version of AOL using the following link:
http://free.aol.com/tryaolfree/cdt.adp?532446

Check if the issue persists thereafter, try using the AOL 9.0VR version using the following link:
http://daol.aol.com/software/90vr

Rest assured, all of your emails and personal settings will remain intact even after reinstalling AOL.

Let me know how you get on with the same.

Regards

Edited by B.Rath on 6/29/2010 at 12:41 AM EST
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