Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

When I try to do reprint , the photo comes out half developed…

Customer Question
When I try to do...
When I try to do "reprint", the photo comes out half developed and on only half the 4 x 6 photo paper. It used to work correctly, as I use it frequently. There is a little orange arrow, and I don't know what that means. I have uninstalled and installed 3 times already. This is not acceptable. The printer is 3 months old. I have loved using it, but this feature is needed and is not working......period! Help! Please. Do I return the whole thing?
Submitted: 8 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 4 minutes by:
6/28/2010
Tech Support Specialist: Robert M., Consultant replied 8 years ago
Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9,485
Experience: 30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
Verified

what software and printer are you using ?

 

i suspect it is low on ink or needs cleaning but i cant say for sure without knowing the software and the printer make and model and where the orange arrow shows up



Edited by robert on 6/28/2010 at 6:43 PM EST
Ask Your Own Computer Question
Customer reply replied 8 years ago

Printer: HP Photosmart Premium C309

 

Am definitely not out of ink; new cartridges and color is fine on the iddy-biddy photos being printed. Checkmark is in orange circle on scan-screen when photo is pictured.

Tech Support Specialist: Robert M., Consultant replied 8 years ago

here is a page from hp about trouble shooting print quality problems usually it is a defective cartridge or the unit needs cleaning or aligning

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01842885&cc=us&lc=en&dlc=en&product=3793939

 

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Robert M. Your Own Question
Robert M.
Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9,485
9,485 Satisfied Customers
Experience: 30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.

Robert M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I am sending a photo from my phone to the printer and I
I am sending a photo from my phone to the printer and I can't get the printer to print 5 x 6 photo paper … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
My Windows Live Photo Gallery will not work. Instead I get
My Windows Live Photo Gallery will not work. Instead I get a message that says, "there are no pictures in C://users/ken/photos. I was working perfectly until about 6 weeks ago. What should I do? Is th… read more
James K.
James K.
Managing Director
283 satisfied customers
I AM USING PRINTMASTER PLATINUM 18 TO MAKE GREETING CARDS AND
I AM USING PRINTMASTER PLATINUM 18 TO MAKE GREETING CARDS AND ENVELOPES; HOWEVER, MY PRINTER [HP PHOTOSMART D110 SERIES] WILL NOT PRINT THE ENVELOPES CORRECTLY.… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,485 satisfied customers
I have a MP620 Canon printer. When I print I am getting an
I have a MP620 Canon printer. When I print I am getting an error C000... problem with print mechanism. If I turn the printer off, wait, then turn it on, it will print one page then stop again with the… read more
Computer Engineer
Computer Engineer
Master in Computer
318 satisfied customers
I have an Epson Stylus CX5000, which prints fine when making
I have an Epson Stylus CX5000, which prints fine when making copies of anything already on the computer, i.e. e-mails, documents from files etc., but when I place a document on the glass screen and wa… read more
Suzanne
Suzanne
Computer Technician
Associate Degree
109 satisfied customers
I have an HP Photosmart Premium printer, and I am having trouble
I have an HP Photosmart Premium printer, and I am having trouble with the function which allows me to print photos I have downloaded onto my computer. About 90% of the time, when using 4X6 photopaper … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have a Mini 320 and every time it prints it leaves roller
I have a Mini 320 and every time it prints it leaves roller lines embeded in the print. Is there any way to eliminate this?… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I keep getting the following when I try to print a custon envelop-- paper
I keep getting the following when I try to print a custon envelop--"paper is too small-Chose a larget paper size...." any suggustion on how to fix… read more
CompuTech
CompuTech
Software Engineer
Bachelor's Degree
184 satisfied customers
My HP C309 All-in-One printer will not print 4X6 photos. The
My HP C309 All-in-One printer will not print 4X6 photos. The paper is loaded properly and when I send something to print the tray slides in and comes back out and the prompt is to load paper. Help!… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Hi guys , I have a canon printer MX 850 and i get an error
Hi guys , I have a canon printer MX 850 and i get an error code 6A00 it has just happened and i cant find and answer to the problem ty Mark… read more
Binary Ninja
Binary Ninja
IT Manager
Master\u0027s Degree
44 satisfied customers
I have a new HP Photosmart C4480 All In One Printer-Scanner-Copier.
I have a new HP Photosmart C4480 All In One Printer-Scanner-Copier. When trying to print documents recently, I get an error message on the printer screen telling me; "paper size mismatch, please load … read more
mary
mary
Bachelor's Degree
1,332 satisfied customers
How do I print 4 x6 Photos on a C4280 Photosmart all-in one
How do I print 4"x6" Photos on a C4280 Photosmart all-in one printer from a Mac Pro Laptop.… read more
Ryan B.
Ryan B.
Desktop Support Technician
High School or GED
1,720 satisfied customers
HP Photosmart D7160 printer. Using 5 x 7 photo paper it jams
HP Photosmart D7160 printer. Using 5 x 7 photo paper it jams every time. Printer will print 5 x 7 photos on plain paper. Also, it will print 4 x 6 photos on photo paper without jamming.… read more
shibaranjan
shibaranjan
had done TCS related projects it college
Master's Degree
82 satisfied customers
i have a brothers printer mfc-240c it had a paper jam and now
i have a brothers printer mfc-240c it had a paper jam and now its reading unable to print troubleshooting and routine maintenance chapter in user guide 30, nothing in the user guide shows what to do… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have a Canon MX 850 with a error message 6A00 I have tried
I have a Canon MX 850 with a error message 6A00 I have tried everything, please advise. Steve… read more
Ryan B.
Ryan B.
Desktop Support Technician
High School or GED
1,720 satisfied customers
My Canon Bjc-3000 was printing fine, suddenly it stopped and
My Canon Bjc-3000 was printing fine, suddenly it stopped and the green light turned to amber and nothing would work after that. I have cancelled the print jobs, turned off the printer, restarted the c… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have an HP Printer question. I have a HP Photosmart C4400
I have an HP Printer question. I have a HP Photosmart C4400 All-in-One. I want to print a full sheet of pictures using Photo paper. The printer said to "load paper". I had it loaded with a full of HP … read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
I am trying to size a 5x7 (or 4x6 would be ok, too) photograph
I am trying to size a 5x7 (or 4x6 would be ok, too) photograph on one half of a letter-size , 81/2 x 11 Kodak photo gift card. The card folds in half. All I get is a 2x3 picture.… read more
Dan - Master Tech
Dan - Master Tech
Small Business owner
Technical School
279 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x