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WMP keeps telling me I am offline, when computer is connected…

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WMP keeps telling me I...
WMP keeps telling me I am offline, when computer is connected to Internet (Firefox)
Submitted: 8 years ago.Category: Computer
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Answered in 5 minutes by:
6/28/2010
Tech Support Specialist: Sibu, Support Specialist replied 8 years ago
Sibu
Sibu, Support Specialist
Category: Computer
Satisfied Customers: 2,405
Experience: BTech(IT)
Verified
Hello,

Thanks for using JustAnswer

1.

In Windows Media Player, on the Tools menu, click Options.

2.

In the Options dialog box, on the Player tab, click Connect to the Internet (overrides other commands).


Go to Tools Options and select the Privacy tab.
Make sure Display media info and update music files by retrieving media info from the internet box are ticked
Go to Player tab and make sure Connect to the Internet box is checked
Finally go to Library tab and check Retrieve additional information from the Internet

Regards

Sibu
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Customer reply replied 8 years ago
Have done all that previously and again just now per your instructions - still not connecting.
Tech Support Specialist: Sibu, Support Specialist replied 8 years ago
Okay

please try to disable windows firewall in control panel>>window firewall
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