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We have the Hewlett-Packard C-7180 All-in-One Printer - Fax…

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We have the Hewlett-Packard C-7180...
We have the Hewlett-Packard C-7180 All-in-One Printer - Fax - Scanner - Copier.
I used it with my previous computer running Windows XP. Had NO problems. Then I got a new computer, a Hewlett-Packard AMD Athalon II X2 running Windows 7. I have been attempting to install the printer mentioned above into this computer but have not been able to do so. I sent for a new disk from you and the same thing happened - the installation would be aborted part-way through. I tried turning off McAfee totally and installing it and the same thing happened. I tried installing it with only turning off the Virus scanner (McAfee) and the same thing happened. I tried again Sunday evening, 27 June (this year) - began at 9:30p.m. and am now at 1:45a.m. Monday morning, 28 June.
I am beyond annoyed and ready to just trash the printer although I really love it as I use it to print negatives, slides, and copy photos and documents. If you can help I'll sing!
Submitted: 8 years ago.Category: Computer
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Answered in 4 minutes by:
6/28/2010
Tech Support Specialist: Sibu, Support Specialist replied 8 years ago
Sibu
Sibu, Support Specialist
Category: Computer
Satisfied Customers: 2,405
Experience: BTech(IT)
Verified
Hello,

Thanks for using JustAnswer

You need to got below link and download the softwrae and install it

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-76229-1&lc=en&dlc=en&cc=us&os=4062&product=1153754&sw_lang=

then reboot the computer and try to print


Regards

Sibu
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