Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

I have an ACER AOA150 which the screen does not come on, but…

I have an ACER AOA150...
I have an ACER AOA150 which the screen does not come on, but the battery light does. I tried to download the latest BIOS but still no reboot. Appreciate the assistance
Show More
Show Less
Ask Your Own Computer Question
Answered in 3 minutes by:
6/27/2010
tekbabe
tekbabe, Computer Support Specialist
Category: Computer
Satisfied Customers: 436
Experience: Support software installation and troubleshooting, email, virus, spy & malware removal.
Verified
Hi

When is the last time the laptop worked properly. What were you doing before it did not work again. Installs, upgrades, etc.

Thanks, TB
Ask Your Own Computer Question
Customer reply replied 8 years ago
It worked last night just fine. I was just working on Excel program, Word program (no upgrades),
How were you able to do a bios update if you had no monitor?

Have you a monitor you can use to plug into the laptop, this will test to see if it is actually that laptop monitor.

Thanks, TB
Ask Your Own Computer Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 23,538
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO
Verified
Hello,

Welcome to JustAnswer !! I am Andy and I will be glad to help you out with your issue today.

Please do the following carefully and let me know result :
1. Shutdown and Unplug your laptop.
2. Remove the battery from the laptop.
3. Wait 2-3 minutes
4. Now press ON (power button on laptop) for 1 minute
5. Then release the finger and wait one more minute.
6. Now plug in the power cable (dont insert battery yet) and press ON button.
7. Did your screen start working now ? (do you see windows loading)

Let me know how it goes. Do you see any change in LEDs on/blinking.

 

If this helped, please click "ACCEPT".

Positive Feedback and BONUS are always appreciated.


Andy

Ask Your Own Computer Question
Customer reply replied 8 years ago
Attempted, but not change. My LED does come on, but no Windows
Hi

Please answer all these questions 1 to 4 point by point.

1. When you press the power button to turn it on, do you see any thing on screen, like the Acer boot up screen or something like that. Or is it completely blank (black color) always.

2. Can you see a faint image of your desktop (try to see it in dark place with flash light). This is important to confirm.

3. Also, when you press power button, do you see the LED lights on laptop blinking or solid green (which ones are in blinking/solid) and do hear any sound ? Or do you feel that your laptop doesnt even try to boot.

4. Can you hear any Beeps when you try to turn on the computer. If yes, what is the sequence of those beeps.

Andy
Ask Your Own Computer Question
Customer reply replied 8 years ago

1. Nothing on the screen. Only the LED light (green power light) comes on. Completely black.

2. No faint images. Completely black

3. Power button is green (not blinking, just solid green). Sound, yes but just sounds like it starts up, but the harddrive is not engaging (no clicks or beeps noted)

4. No beeps just the sound of the machine turning on.

 

Hi

Now, first make sure that the power adapter / cord is fine and is giving right output voltage. If the adapter is broken it will not charge up the laptop and so you can see this behavior. Same thing can happen if the power jack in the laptop is broken.

Only when its confirmed that power adapter and power jack is not bad, do as stated further.

What we just did is, we drained all charge from your motherboard. But it still didnt work.

Now you can check these things :
1. Try re-inserting the RAM (memory modules) - do this first. Ram is located on back of laptop under a lid and you will have to open couple screws to reach it.

2. Bios battery. It is a button type battery located on the motherboard inside your laptop. Replace it with new one.

3. Only the screen has failed. You can verify this by using external monitor with this laptop. If laptop works with external monitor then you need to get the display repaired.

If this doesnt work out than its possible that the BIOS has got corrupted. You should get it flashed by taking it to some repair shop.

If this doesnt work, than your motherboard or ram is damaged. You need to get it repaired or replaced. I would suggest you to take quotes from few places because sometimes replacement is cheaper than repair.

If its under warranty, contact Acer's customer support for free repair.

In anycase do not spend more than $200 in getting it repaired because it will be a better investment to buy new laptop as computer prices are at all time low.

Feel free to ask any question or concern you may have. I will be glad to help you.

 

Please click "ACCEPT" to pay me for my work.


Positive Feedback and BONUS are always appreciated.


Andy

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 23,538
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO
Verified
Andy and 87 other Computer Specialists are ready to help you
Ask your own question now
I hope that Andy is done now, so that I may continue to assist you

How were you able to do a bios update if you had no monitor?

Have you a monitor you can use to plug into the laptop, this will test to see if it is actually that laptop monitor.

Thanks, TB
Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 23,538
23,538 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

23,538 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
i have acer asphire one aoa 150 netbook. recently my computer
i have acer asphire one aoa 150 netbook. recently my computer battery won't charge up. i thought it is due to defective battery. i ordered one and tried with new battery. still it won't charge up. wha… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
I have an Acer Aspire laptop, 5100-5033. The touch pad or a
I have an Acer Aspire laptop, 5100-5033. The touch pad or a mouse connected to a usb port will not move the pointer. It came with Vista and I have another HD with windows XP on it. Both operating syse… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Acer Aspire One model number ZG5. Hello, Excellent machine
Acer Aspire One model number ZG5. Hello, Excellent machine until last week - when switched on power light comes on, fan runs but screen stays black. Help please Thank you Laura… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
Battery wasnt recharging. Went online and found this article
Battery wasn't recharging. Went online and found this article and tried to follow it exactly. Now Acer Aspire Zg5 won't turn on at all. What next? Here's the article n a separate computer, click here:… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Im trying get my Acer Aspire aoa150 to boot up but all it
I'm trying get my Acer Aspire aoa150 to boot up but all it does is make small fan like noise accelerating and decelerating in about 5 second intervals. Blank screen and will not power off without remo… read more
StipeCo
StipeCo
Vocational, Technical or Trade Scho
38 satisfied customers
I have an Acer Aspire. Suddenly I can not start it up. I press
I have an Acer Aspire. Suddenly I can not start it up. I press the power button. The green light comes on. (left hand top). The the two right hand lcd -adjacent to the cap lock lcd- at the left hand t… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
I have an Acer Aspire One model AOA 150 and Im having problems
I have an Acer Aspire One model AOA 150 and I'm having problems with the battery. I just purchased a new one thinking that this would solve the problem but it hasn't worked. My new battery model is re… read more
Qin Xia
Qin Xia
Master\u0027s Degree
922 satisfied customers
I have an Acer aspire 7720-6569 about 2yrs old. A problem has
I have an Acer aspire 7720-6569 about 2yrs old. A problem has recently started to occur where the notebook simply stops during normal operations with the screen going blank and the only light on being… read more
mary
mary
Bachelor's Degree
1,332 satisfied customers
My ACER 5520 notebook wont turn on. The power light just flashes
My ACER 5520 notebook wont turn on. The power light just flashes and then it goes blank. I looked on a couple of forums and they seem to indicate a problem with my BIOS. I went onto the ACER website a… read more
bill
bill
ctc
Associate Degree
81 satisfied customers
I have a Acer one AOA150. I switched it off everthing turned
I have a Acer one AOA150. I switched it off everthing turned off ok, when I turned it back on it will not boot up. It will not even show the BIOS screen All that is happening is when I push the power … read more
Adam Wright
Adam Wright
High School or GED
239 satisfied customers
The lights on the computer all appear to say everything is
The lights on the computer all appear to say everything is charged. However the monitor will not light upit is totally blck. Please advise… read more
Karl
Karl
IT Manager
317 satisfied customers
The battery on my Acer One ZG5 will not charge. It has been
The battery on my Acer One ZG5 will not charge. It has been suggested that reflashing the BIOS will solve the problem, is this likely? If so, where do I get the bios file from? Thanks, Geoff… read more
Engineer John C.
Engineer John C.
Computer Science Engineer
Bachelor's Degree
3,229 satisfied customers
i have a aspire 6935g, it was turned off last night now when
i have a aspire 6935g, it was turned off last night now when i try to start it up the acer screen comes up but it goes no further, it says press F2 to enter set up but if i do that it says please wait… read more
mary
mary
Bachelor's Degree
1,332 satisfied customers
My acer aspire one as a battery/bios problem. It wont work
My acer aspire one as a battery/bios problem. It won't work on battery. when i plug teh power cord in the red battery light is on. Someone said tehre is a bios change to make? nancy… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
23,538 satisfied customers
About 2 months after I bought my Acer aspire One it ceased
About 2 months after I bought my Acer aspire One it ceased to charge its battery any more. I have been using it just on its AC power supply ever since. I saw somewhere on the net that a BIOS update mi… read more
Qin Xia
Qin Xia
Master\u0027s Degree
922 satisfied customers
I have an Acer Aspire One ZC5 with Windows XP, the battery
I have an Acer Aspire One ZC5 with Windows XP, the battery is charged but the machine will not switch on now. Ipress the power on button and the two right hand lights (1 and A) both flick on then off … read more
Ryan H.
Ryan H.
Computer Support Specialist
High School or GED
1,741 satisfied customers
my acer aspire 2930 just stopped working.the screen lights
my acer aspire 2930 just stopped working.the screen lights up but only the light is on.i mean just a light at the bottom of the screen.please help me fix this,i got this laptop only 2days back and my … read more
mary
mary
Bachelor's Degree
1,332 satisfied customers
My acer netbook (Aspire One AOA150) turns on but will not
My acer netbook (Aspire One AOA150) turns on but will not boot up. Also it will not turn off. I don't know what is wrong with it. Wasn't jarred or dropped. It worked fine, shut down normal, tried to b… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
23,538 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x