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I have a HP Pavillion laptop with Microsoft Windows XP Home…

Customer Question
I have a HP Pavillion...
I have a HP Pavillion laptop with Microsoft Windows XP Home Edition loaded, 2003.

Recently I downloaded Internet Explorer 8, and it's been downhill from there. Slow running. Alerts for Skype, which had never appeared before. And when I ran a Registry check, had to clear 843 errors. Now I have downloaded IE 6, hoping to return to previous functioning after I remove the 8.

Can you tell me what's going on? What was my original IE version?
Thanks, Merille
Submitted: 8 years ago.Category: Computer
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Answered in 3 minutes by:
6/27/2010
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 years ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
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Hi, and thanks for using JustAnswer.

Could you clarify your issues a bit further? Did opening webpages become slower after upgrading to IE8, or the general functioning of the system? Also, what about the alerts/errors,etc?

Regards
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Customer reply replied 8 years ago

General functioning of the system became very slow. Some systems simply stopped working, such as my back up USB wireless network system I use when I travel to access wireless networks in hotels. I got two kinds of alerts: 1) malicious script and 2) attempt to access by Skype (which I always permitted).

 

Anyway, I just purchase Uniblue Registry cleaner, and it detected 843 errors, which it then "cleaned."

 

Does that help? Merille

Tech Support Specialist: Bryan, Computer Support Specialist replied 8 years ago
I see; now, after the registry cleanup, did it affect the functioning of the system in any way?

Also, when did you download IE8? Was it recently?

Regards
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Customer reply replied 8 years ago
The registry clean up appears to have allowed things to function a little faster. The download to IE8 was @ 2-3 weeks ago.mg
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 years ago
Okay ..as a first step, please go to Start > All Programs > Accessories > System Tools > System Restore, then restore your computer back to a time and date when your system was functioning all right (prior to installing IE8). Done that, restart and let me know so that I can follow further with instructions on tuning up your computer.

Regards
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
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Customer reply replied 8 years ago
Ok. I've got system restored. I got another menu for malicious script: FileSystemObjecy MSiExec.exe. What's next? Merille
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 years ago
Did you get this error message at startup?

Regards
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