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Helllo. I created a slideshow in corel with music and it keeps…

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Helllo. I created a...
Helllo. I created a slideshow in corel with music and it keeps closing during the show?? help

Corel DVD Factory or Corel PaintShop Photo. Also, when I try to burn to a DVD it wont copy
Submitted: 8 years ago.Category: Computer
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Answered in 2 minutes by:
6/26/2010
Tech Support Specialist: Renju, Computer Software Engineer replied 8 years ago
Renju
Renju, Computer Software Engineer
Category: Computer
Satisfied Customers: 354
Experience: I have more than 5 years of experience in computer industry
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HiCustomer Thank you for asking your question on JustAnswer. The other Experts and I are working on your answer. By the way, it would help us to know:

Do you get any error messages while the slideshow closes ?

Thank you again for trusting us with your problem. Please reply as soon as possible so that we can finish answering your question.

Edited by Renju on 6/26/2010 at 5:13 PM EST
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Customer reply replied 8 years ago

Yes, program is not responding: Debug or cancel

 

Tech Support Specialist: Renju, Computer Software Engineer replied 8 years ago
Ok.

Does this happen also when you are doing some other activities in Corel Paint Shop , other than playing slideshows ?

Did you have this problem before or did it start just now ?
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Customer reply replied 8 years ago
It started a while ago and continues to happen when I play back the slideshow. It seems to happen when I open the project in WinDVD or PaintShop.
Tech Support Specialist: Renju, Computer Software Engineer replied 8 years ago
Hi,

Please do these steps:
Go to START -> Control Panel -> Add or remove Programs and un install the Corel softwares.
After un installing the softwares , restart your computer.
Now, re-install them again using the installation CD.

Note: Please do this only if you have the installation CD with you.
Check if you are able to play the slideshow after the fresh installation.

Post me the results.

Edited by Renju on 6/26/2010 at 5:25 PM EST
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Customer reply replied 8 years ago

I don't have the disc with me at the moment, however I will try this solution.

 

Thank you!!

Tech Support Specialist: Renju, Computer Software Engineer replied 8 years ago
Hi,

Ok. Post me if this doesn't solve your problem.
We can go for other troubleshooting options.

Thanks.
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