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how do i turn off windows defender onXP

Customer Question
how do i turn off windows defender onXP
Submitted: 8 years ago.Category: Computer
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Answered in 4 minutes by:
6/26/2010
Tech Support Specialist: Ansh P., Computer Systems Analyst replied 8 years ago
Ansh P.
Ansh P., Computer Systems Analyst
Category: Computer
Satisfied Customers: 8,148
Experience: Professional computer engineer working as systems developer with top multinational company.
Verified

Hi,

 

To turn off Windows Defender:

Click Start > Control Panel.> Double click Windows Defender > Choose Tools in Defender > Click Options > Uncheck Use Windows Defender > Click Save > Click Continue > Click Ok.

 

Hope this helps.

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Customer reply replied 8 years ago
how is it identified in contrl panel ther is NO windows defender, list what catagory
Tech Support Specialist: Ansh P., Computer Systems Analyst replied 8 years ago
If windows defender is not listed in control panel, there is not defender installed in the computer.
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Customer reply replied 8 years ago
Well msmpeng.exe is using all my cpu
Tech Support Specialist: Ansh P., Computer Systems Analyst replied 8 years ago
Click on start > Run > Type msmpeng.exe > Hit enter > What happens?
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Customer reply replied 8 years ago
repy is cant find
Tech Support Specialist: Ansh P., Computer Systems Analyst replied 8 years ago

Seems like you are infected with some malware:

Download and install malwarebytes free version: http://tinyurl.com/d5jtuz


Run a full system scan using it.

 

See if that makes a difference.

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Customer reply replied 8 years ago
I am running the scan now, but where in the control panel should this be located Add or remove,administative tool etc what folder or catagory and can it be called something else in XP
Tech Support Specialist: Ansh P., Computer Systems Analyst replied 8 years ago
It is not installed in the system. I think the process which you are refering to is a fake virus process. See you, after the scan. Smile
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Customer reply replied 8 years ago
Sorry i closed down to restart the malware program you suggested no luck it is still running as MsMpEng.exe and using 50% of my CPU
Tech Support Specialist: Ansh P., Computer Systems Analyst replied 8 years ago

Fine, please follow the directions in this guide: http://helpdeskgeek.com/windows-vista-tips/what-is-msmpeng-exe/

 

Let me know, what happens.

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Customer reply replied 8 years ago
No reply?
Tech Support Specialist: Ansh P., Computer Systems Analyst replied 8 years ago

I gave reply, I guess you didn't got it, here is it:

 

Fine, please follow the directions in this guide: http://helpdeskgeek.com/windows-vista-tips/what-is-msmpeng-exe/

 

Let me know, what happens.

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Customer reply replied 8 years ago
None of your links did anything,someone else got onthe answer trail and gave me the same answers you gave it did not work..I replied back several times to both with no replies.If you have something that will work tell me i will, pay for two services
Tech Support Specialist: Ansh P., Computer Systems Analyst replied 8 years ago

Have you followed the guide I gave?

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Customer reply replied 8 years ago

Yes i followed your link and in both suggestions it asks me to go to Windows Defender.This has been the problem from the begining I cannot find windows Defender on my computer.Please give simple step by step instructions to find WD.I would love to elimate the MsMPEng function it takes from 10% to 95% of my CPU.

 

Help

Tech Support Specialist: Ansh P., Computer Systems Analyst replied 8 years ago

Click Start > Run > Type msconfig > Hit enter.

 

In startup, can you find windows defender on the list?

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