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In excel when I try to bring up a file it says there was a…

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In excel when I try...
In excel when I try to bring up a file it says there was a problem sending the command to the program.
Submitted: 8 years ago.Category: Computer
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Answered in 6 minutes by:
6/26/2010
Tech Support Specialist: Michelle, Computer Support Specialist replied 8 years ago
Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,066
Experience: B.Sc. Computer Science with Honors
Verified

hi,

 

 

try the below setting first.

open ms excel...go to excel options

then click on the advanced tab...scroll down to the general section...

uncheck the entry for "Ignore other applications that use
Dynamic Data Exchange (DDE)"

 

if above does not work and if this is a recent problem try running a system restore

 

we can run a system restore to a week or 2 back when system was running fine. system restore will reverse any downloads you have made recently only that might have affected this issue to occour.

to run system restore click start...in the search box type system restore and slect the system restore option.

in the system restore screen select a date on which the system was running fine ..

follow the onscreen steps to restore the system

 

 

do let me know in case still issue exists and do share the version of operating system you are using and version of excel like excel 2003 or 2007.

also does this problem come up with other applications like word etc.

 

 

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Customer reply replied 8 years ago
neither one seems to help
Tech Support Specialist: Michelle, Computer Support Specialist replied 8 years ago

hi,

 

can you please share what operating system you are using and what version of excel are you using

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