Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

My daughters account was compromised and foul language took…

Customer Question
My daughter's account was compromised...
My daughter's account was compromised and foul language took over just late last night and early this morning by another girl that she knows. I was told by that I can retrieve these emails that the other girl typed up and have her reported to our local police. How do I get these foul languaged emails back after she found out I was going to print them and deleted them. This girl has caused our family nothing but trouble and now that I have proof I want to present this to our local police and have them present it to her guardians. Thanks. I have all of my daughter's information as far as old password XXXXX the one I just made her change to. Just let me know what I need to do, and can you help?
Submitted: 8 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
6/25/2010
Tech Support Specialist: Mr. Clark, Computer Engineer replied 8 years ago
Mr. Clark
Mr. Clark, Computer Engineer
Category: Computer
Satisfied Customers: 3,214
Experience: Career IT Professional & Director of Information Technology
Verified
Hello. Welcome to JustAnswer.

What account are trying to access? Facebook?

Thank you.
Ask Your Own Computer Question
Customer reply replied 8 years ago
This is my 14 year old daughter's account. After recieving a million phone calls and emails from family and friends on the foul language, I posted to her account that I was on my way home from work and would talk with her. The girl who did this, (Alycia Walker)sent me an email admitting that she did this and not to blame Jayne Lawrence, my daughter, that Jayne had nothing to do with this. After telling Alycia that I was going to print these foul emails out and report to our local authorities and take them to show her Grandparents, her guardians, she went back into my daughter's Facebook account and deleted all the emails that had foul language and inuendos of acts of sex. I work in the IT department at Bellevue University and I know we can retrieve deleted emails. But, I don't know if Facebook has what we have called share drives and if you are doing Shadow Copies and backup saves to retrieve deleted emails. Can you help?
Tech Support Specialist: Mr. Clark, Computer Engineer replied 8 years ago
I wish I could help, but this is a technical support site.

I can provide you with the information to get in contact with Facebook's corporate headquarters. Perhaps your local law enforcement can work with them to resolve your issue.

Facebook, Inc.

471 Emerson St.
Palo Alto, CANNN-NN-NNNNUnited States (Map)

Phone:(NNN) NNN-NNNNbr /> Fax:(NNN) NNN-NNNNbr />
http://www.facebook.com

Good luck.
Ask Your Own Computer Question
Customer reply replied 8 years ago
Not satisfied. Technical support should be able to retrieve deleted emails that has foul language.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mr. Clark Your Own Question
Mr. Clark
Mr. Clark
Mr. Clark, Computer Engineer
Category: Computer
Satisfied Customers: 3,214
3,214 Satisfied Customers
Experience: Career IT Professional & Director of Information Technology

Mr. Clark is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I need help with facebbnok its an emergency. English. Can
yes i have a girl thretining me on face book demanding money because she will send these photos that she has of me i did a stupid thing and learned a lesson i need help now… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
I need to report a person on Facebook. How do I do that? She
Hi. I need to report a person on Facebook. How do I do that? She needs to be deactivated. She has put pictures of her and a married man on Facebook saying they are engaged … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Dustin Is there some reason why you seem to be totally
Dustin Is there some reason why you seem to be totally ignoring my daughter Kristina and I. we wanted to follow up on our work that we started with you in early March that we had to postpone due to im… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Last night, I was trying to download the BCC from ***** *****'s
Last night, I was trying to download the BCC from ***** *****'s e-mail to me. ***** ***** works for Microsoft and her e-mail is***@******.***. I believe believe ***** ***** is using this blockage to a… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I am currently being threatened and extorted by a female on
I am currently being threatened and extorted by a female on Yahoo messenger. Need some answers or suggestions… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
last night, my daughter took pictures with her late-date camera.
last night, my daughter took pictures with her late-date camera. She gave her video card with less than 20 photos on it, because wanted printout for myself. Now, we are very unhappy, because my comput… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
my daughters password XXXXX her gmail account was stolen by another
my daughter's password XXXXX her gmail account was stolen by another girl in her class, and on 7/7/11 a nasty message was sent by this other girl. The message said " I hate Brittney so much. She cept … read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
Is there a way to track a computer that has been stolen....my
Is there a way to track a computer that has been stolen....my daughters was stolen tonight and we don't have a serial number on hand ...what can we do???? She loves her laptop...was a Christmas presen… read more
Karl
Karl
IT Manager
317 satisfied customers
This is an urgent request to help my daughter Jennifer N Burgess,
This is an urgent request to help my daughter xxxxxxxxxxx, gain access back to her hotmail account that she is desparate need of. She has been denied access into her account over the past week because… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
My child is being harrassed by someone using [email protected]
My child is being harrassed by someone [email protected] as an email address. The emails are vulgar and hateful. The same email is harrassing her best friend. what do I do?… read more
Michael Johanson
Michael Johanson
Owner
Bachelor's Degree
405 satisfied customers
I have someone Sending My daughter and I obscene Language,
I have someone Sending My daughter and I obscene Language, and threats. Can you recongnize Sender, so I may Report to authorities.Please advise. Sender is showing following [email protected] I wil… read more
J Tech
J Tech
3 years towards bs in computer sci
928 satisfied customers
Nick, thank you for your message. My daughter had my address
Nick, thank you for your message. My daughter had my address in her address book, but has taken it out and has tried direct, but she still can't get me. She Emailed me from work this morning. I think … read more
NKRCS
NKRCS
Senior Consultant Engineer
Bachelor\u0027s Degree
My daughter broke up with her boyfriend. He broke into her
My daughter broke up with her boyfriend. He broke into her yahoo email addresses. He sent an email this morning alleging to be my daughter and sent an email with disturbing allegations and nude photos… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
They had chatted many times. we have no idea how she got his
They had chatted many times. we have no idea how she got his password XXXXX imagine she got a hacker friend to do it. He just wants his account back but Facebook won't even answer although a good many… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
My minor childs name address birth date school and town are
My minor child's name address birth date school and town are included on a sexually explicit web site. her information is separated by some sexual terms and foul language as well as non-sense wording.… read more
LogicPro
LogicPro
Bachelor of Technology
76 satisfied customers
I just gave my daughter an eMachine for her birthday in May.
I just gave my daughter an eMachine for her birthday in May. For some reason, she purchased Police Pro, which I knew was a horrible gimmick, but she didn't. Now the machine is EXTREMELY slow, because … read more
3pop Technology
3pop Technology
Technology and Innovation Consultant
Military Trained w/+25 Years Experience
94 satisfied customers
How do I make an email coming to me, bounce back to the ...
How do I make an email coming to me, bounce back to the sender? I have a crazy ex wife who''s been harrassing me (the new wife) and ''blocked'' her but I want it one step more where the e-mail bounces… read more
JC Dill
JC Dill
Professional Photographer, IT Consultant
Vocational, Technical or Trade Scho
570 satisfied customers
how do i get a copy of the detail of charges and text ...
how do i get a copy of the detail of charges and text messages for my girls verizon cel phone… read more
OCR_Ambler
OCR_Ambler
Information Technology Manager
Vocational, Technical or Trade Scho
94 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x