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In respones to Microsoft live sign on to Money 2007 I receive…

Customer Question
In respones to Microsoft live...
In respones to Microsoft live sign on to Money 2007 I receive the message " Microsoft Money has stopper working A problem caused the program to stop working correctly, Windows will close the program and notify you if a soluition is available."

I am using Windows 7.

I have reinstalled Money 2007.

I have changed the password.
[email protected]

1(NNN) NNN-NNNN

Jim Busby
Submitted: 8 years ago.Category: Computer
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Answered in 5 minutes by:
6/25/2010
Tech Support Specialist: Engineer John C., Computer Science Engineer replied 8 years ago
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Computer
Satisfied Customers: 14,638
Experience: Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified
Verified
Hello, I am John Cappucci, Computer Science Engineer. I will be happy to help you.

PLEASE FIRST BOOKMARK THIS PAGE SO YOU CAN COME BACK WITH ME AFTER THE RESTART.



Please try booting with the "Last Known good configuration"

1- Restart the computer and immediately press F8 repeatedly (before the windows logo appears), until you get the Boot Menu.

2- Choose "Last Known good configuration" and press ENTER

3- Wait for windows to be completely loaded

4- Restart your computer on normal Mode.

5- Let me know if it worked.

Please let me know if the issue is solved or not, so we can continue troubleshooting

Thank you

John Cappucci
Computer Science Engineer

*** 4 IMPORTANT THINGS *** (please read them)

1- Please click the ACCEPT button, so your deposit can be released and I can get paid for my effort.

2- Let me know if the answer doesn't work INSTEAD of leaving negative feedback, so we can still continue troubleshooting the issue.

3- Positive Feedback is very important to us. Please leave me a positive feedback after you are happy with the answer.

4- Any bonus will be greatly appreciated
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Customer reply replied 8 years ago
Does not address my problem
Tech Support Specialist: Engineer John C., Computer Science Engineer replied 8 years ago
Ok, please follow the steps below to uninstall the printer software completely and then re-install it:

1- Uninstall the Money software going to Start, Control Panel, Uninstall a Program

2- Download "windows install cleanup" tool. Go to
http://support.microsoft.com/kb/290301 scroll down, and click on "Download the Windows Installer Cleanup Utility package now" to download and install this tool

3- Remove Money using this tool. (if you find it)

4- Restart the computer BUT PLEASE FIRST BOOKMARK (favorite) THIS PAGE SO YOU CAN COME BACK WITH ME AFTER THE RESTART.

5- Reinstall Money from your CD

6- Restart the computer BUT PLEASE FIRST BOOKMARK (favorite) THIS PAGE SO YOU CAN COME BACK WITH ME AFTER THE RESTART.

7- Please let me know if the issue is solved or not, so we can continue troubleshooting

Thank you

John Cappucci
Computer Science Engineer

*** 4 IMPORTANT THINGS *** (please read them)

1- Please click the ACCEPT button, so your deposit can be released and I can get paid for my effort.

2- Let me know if the answer doesn't work INSTEAD of leaving negative feedback, so we can still continue troubleshooting the issue.

3- Positive Feedback is very important to us. Please leave me a positive feedback after you are happy with the answer.

4- Any bonus will be greatly appreciated

Ask Your Own Computer Question
Tech Support Specialist: Engineer John C., Computer Science Engineer replied 8 years ago
Hello and good afternoon! Smile

Have you tried my solution ?

Thank you

John Cappucci
Computer Science Engineer
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