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I have a gateway pc and my window vista will not go to log…

Customer Question
I have a gateway pc...
I have a gateway pc and my window vista will not go to log in page. it is stuck on Please wait
When i go to safe mode it just stops running
I don't know what else I can do
Submitted: 8 years ago.Category: Computer
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Answered in 4 minutes by:
6/25/2010
Tech Support Specialist: vasanth, Computer Software Engineer replied 8 years ago
vasanth
vasanth, Computer Software Engineer
Category: Computer
Satisfied Customers: 119
Experience: B.E.
Verified

Hello there!

 

ok, Please try the recovery process as suggested here->

 

1) Turn on the computer

2) Start tapping/pressing F8 until you see Advanced Options Menu

3) Select Repair Your Computer and press enter

4) Click Next

5) Click Startup Repair

6) Restart your computer when complete to see if that fixed it.

Windows Vista/7 Startup Repair (GUIDE)

http://www.bleepingcomputer.com/tutorials/tutorial148.html

 

If that did not work, try a system restore.

1) Turn on the computer

2) Start tapping/pressing F8 until you see Advanced Options Menu

3) Select Repair Your Computer and press enter

4) Click Next

5) Click System Restore

6) Restart your computer when complete to see if that fixed it.

 

Windows Vista/7 System Restore (GUIDE)


http://www.bleepingcomputer.com/tutorials/tutorial142.html

 

 

 

thanks

 

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Customer reply replied 8 years ago

it does not have Start up Repair. It has Repair This Computer and I have run this numerous times

 

Tech Support Specialist: vasanth, Computer Software Engineer replied 8 years ago

ok, then please try to windows vista operating system again. for this please follow the steps as suggested here

http://www.flickr.com/photos/freeed/sets/72157594490796701/

 

 

 

thanks

 

 

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Customer reply replied 8 years ago
are you telling me to reinstall operating system. I do not have a cd
Tech Support Specialist: vasanth, Computer Software Engineer replied 8 years ago

As you do not have recovery disc so, you have to make a disc from a installed application airecovery but in your case it is not possible in any way and now if you want a recovery disc then and try it your all data will be erased and if you buy a Windows Installation disc then just try the steps below to repair the existing vista

http://www.flickr.com/photos/freeed/sets/72157594490796701/

 

and if you want to buy the recovery disc the call this number(NNN) NNN-NNNN(09:00-18:00 Mon.~Fri.).

 

 

thanks

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Satisfied Customers: 119
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