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Thunderbird quit working i cannot send or recieve emails…

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Thunderbird quit working i cannot...
Thunderbird quit working i cannot send or recieve emails
Submitted: 8 years ago.Category: Computer
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Answered in 2 minutes by:
6/25/2010
Tech Support Specialist: Joseph, Computer Software Engineer replied 8 years ago
Joseph
Joseph, Computer Software Engineer
Category: Computer
Satisfied Customers: 1,054
Experience: Certification in SAP and more than 3 years of experience in Software engineering.
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Do you have any firewalls turned on ?
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Customer reply replied 8 years ago
i dont think so
Tech Support Specialist: Joseph, Computer Software Engineer replied 8 years ago
Which mail do you have configured in the Thunderbird ?
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Customer reply replied 8 years ago
?
Tech Support Specialist: Joseph, Computer Software Engineer replied 8 years ago
Which mail service have you configured, mails like hotmail, gmail, yahoomail, AOL mail etc.
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Customer reply replied 8 years ago
ie
Tech Support Specialist: Joseph, Computer Software Engineer replied 8 years ago
hotmail, gmail, yahoomail, AOL are some mail services. Which mail are you using ?
IE - internet explorer is a browser.
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Customer reply replied 8 years ago
shaw
Tech Support Specialist: Joseph, Computer Software Engineer replied 8 years ago
Please refer this site and make sure your account settings are perfect.

http://www.shaw.ca/en-ca/CustomerCare/InternetSupport/Residential/Email/UsingEmail/SettingUpThunderbirdforShawEmail.htm

Let me know how it goes.
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Customer reply replied 8 years ago
outlook express
Tech Support Specialist: Joseph, Computer Software Engineer replied 8 years ago
I didn't understand. Please expalin whether the issue is with thunderbird or Outlook express.
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Customer reply replied 8 years ago
i think the problem is with thunderbird it was working fine but stopped for no reson i try to sign in and keep getting this (sending of password XXXXX not succeed.mail server pop3 responded;authentication failed
Tech Support Specialist: Joseph, Computer Software Engineer replied 8 years ago
Check your usename that you are providing. You have to give the full mail address. including .com .

Alos check the server name that also should be proper.
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