Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Related Computer Questions
Someone hijacked my account and changed my password. I have
Someone hijacked my account and changed my password. I have had my account since 1986 and have NEVER had this happen. Not only did they mess up my account they changed my security question(What is you… read more
R.J. Poirier
R.J. Poirier
Information Systems Specialist
Vocational, Technical or Trade Scho
1,071 satisfied customers
I have not used my AOL account in years but continue to pay
I have not used my AOL account in years but continue to pay for a minimum package. It appears that my e-mail account is sending out spam and sexual type e-mails to addresses in my account. As I recall… read more
cvd4311
cvd4311
Computer Analyst
Bachelor's Degree
840 satisfied customers
2nd response. I wrote that I wanted to cancel my existing account
2nd response. I wrote that I wanted to cancel my existing account and open a new account because aol will recocnize mt last 4 digits of my SS#, my date of birth, ormy address. The last guy told me to … read more
Josh
Josh
It Support Specialist
Associate Degree
7,315 satisfied customers
My AOL mail has been hacked. It will not let me change the
My AOL mail has been hacked. It will not let me change the password XXXXX it asks me for my school name. It does not respond to the only 2 possible school answers. In order to correct that, it asks me… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I need for my default security question ( the one after the
I need for my default security question ( the one after the first one) to NOT BE MY LAST 4 digits of my credit card! THis is known to too many people and I cannot keep my password XXXXX and protected.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,752 satisfied customers
I am unable to recall my password on my e-mail account and
I am unable to recall my password XXXXX my e-mail account and the city of my birth is not working either. I set up my e-mail years ago and the credit card that was used is no longer available due to t… read more
Josh
Josh
It Support Specialist
Associate Degree
7,315 satisfied customers
new computer, cant access my e-mail or change password...
new computer, cant access my e-mail or change password... Bogus security question... dont remember the cc I used to pay for acct. paid off our cc a couple of years ago, and closed the accounts.… read more
Mr. Clark
Mr. Clark
IT Director
Bachelor's Degree
2,477 satisfied customers
Hi, I have an AOL e-mail account and am having an extremely
Hi, I have an AOL e-mail account and am having an extremely difficult time logging in. I clicked "forgot password" and entered the information for the Security Questions; however, they were "incorrect… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,752 satisfied customers
My aol account has been hacked and all my files have been deleted.
My aol account has been hacked and all my files have been deleted. Just a few minutes ago i tried to logon and it appears to have been changes again. I have a police report because i know who it is...… read more
James
James
Sr. Computer Support Expert
Bachelor's Degree
15,910 satisfied customers
I have had free Aol a long time.. formerly we paid for it.
I have had free Aol a long time.. formerly we paid for it. Lately, I have been getting weird emails re: a pharmacy in Canada from people in my contact list who I am sure have nothing to do with this p… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
I need to change my password for my AOL mail account. I cannot
I need to change my password XXXXX my AOL mail account. I cannot change it because the process won't take the answer to my security question. Also, I cannot change the password XXXXX using billing inf… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I cannot open my email and do not remember my pass word I
I cannot open my email and do not remember my pass word? I have went over all the steps they ask for but still I cannot get it to work? One of the last items that is asked for is the last 4 digits of … read more
Mr. Clark
Mr. Clark
IT Director
Bachelor's Degree
2,477 satisfied customers
I have had dozens of emails sent out of my computer yesterday
I have had dozens of emails sent out of my computer yesterday --all of which were not sent by me. I would like to change my password XXXXX there is any other way that you may suggest to avoid this. Ca… read more
Nimman
Nimman
Vocational, Technical or Trade Scho
444 satisfied customers
I have been with aol for 5 years and Tuesday when I went to
I have been with aol for 5 years and Tuesday when I went to log on to my e-mail it kept telling me incorrect user name or password. I have been trying ever since to get this corrected and have had no … read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
We have been informed by our family and friends that they have
We have been informed by our family and friends that they have been receiving e-mails from us that we have not sent. These e-mails are soliciting that they open up a link to buy some service some of w… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
i cant reset a password ive forgotten cause my acct. is fr
i can't reset a password XXXXX forgotten cause my acct. is free and i don't have the 4 digit cdt. card # XXXXX how can i reset one of my passwords? i've also forgotten the security question. and i don… read more
Network Bill
Network Bill
Bachelor's Degree
1,069 satisfied customers
My Email address was hijacked and stupid letters were sent
My Email address was hijacked and stupid letters were sent out. I am 86 yrs and had this address for a long time. Because I cannot recall my PW, I am unable to access my Email acct. There must be some… read more
CompuTech
CompuTech
Software Engineer
Bachelor's Degree
184 satisfied customers
I need to change my password on my account. I do not pay for
I need to change my password XXXXX my account. I do not pay for my aol account and it keeps asking me for my 4 digit account number... I do not remember what my pets name is XXXXX XXXXX do not have a … read more
Scott L
Scott L
Owner
High School or GED
260 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x