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your answer I could opem internet conection in the safe m…

Customer Question
your answer I could opem...
your answer I could opem internet conection in the safe mode
Submitted: 8 years ago.Category: Computer
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Answered in 23 minutes by:
6/24/2010
Tech Support Specialist: Robert M., Consultant replied 8 years ago
Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9,486
Experience: 30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
Verified

you probably wont be able to get on the interrnet in safe mode. safe mode with networking might do it

 

what was the original problem

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Customer reply replied 8 years ago

using start with internet did not work. i tried the various option and none of them worked.

no rush on an answer since it will be tommorrow before i am back online.

Tech Support Specialist: Robert M., Consultant replied 8 years ago

it should not be that slow. especially if you just did a reinstall of the operating system. have you rebooted your routern and modem ?

i assume the ie 7 came with the operating system ?

 

try going to control panel add remove componants on the left should be add remove windows componants try to reinstall the ie 7

 

if you can get the ie 7 going at all on the tools or files menu should be windows update

you can download the ie8 there along with all patches.

 

you might want to just do the entire recovery process again. it doesnt sound like it worked that well. make sure that you do a clean install. choose the option to format the disk before installing.

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Customer reply replied 8 years ago

I do not understand the last answer. Lets get back to the original problem. Lets get back to the original problem. When I attempt to load IE8 the following message appears" set up cannot continue because one or more updates required to install windows internet explorer are not present. Double-click the "internet explorer troubleshooting" shortct on your desktop to install them separately and then reinstall windows internet explored 8"

 

 

This did not work that why I contacted you.

 

I got the following message while trying to sign up with microsoft."internet explorer cannot open the interney site https://accountservices.msn.com/uriesetpw.srf?mkt=EN-US&lc-1033&id=260518.

 

operation aborted

 

this may be helpful ?.

Tech Support Specialist: Robert M., Consultant replied 8 years ago

go to tools section of your internet explorer and select windows update

install all of the updates there. that is what is missing and not allowing you to install the ie 8

 

in fact ie 8 will probably be one of those updates

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Customer reply replied 8 years ago
been there done that
Tech Support Specialist: Robert M., Consultant replied 8 years ago

try a newer version of msi the windows installer package

 

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=5a58b56f-60b6-4412-95b9-54d056d6f9f4

 

you can also try the installer cleanup utility to get rid of old installations

http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

 

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