Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

removing temporary files deep in computer

Customer Question
removing temporary files deep in computer
Submitted: 8 years ago.Category: Computer
Ask Your Own Computer Question
Answered in 3 minutes by:
6/24/2010
Tech Support Specialist: Hunter Owens, Computer Support Specialist replied 8 years ago
Hunter Owens
Hunter Owens, Computer Support Specialist
Category: Computer
Satisfied Customers: 1,443
Experience: Your problem meets my passion. A Microsoft Certified Technology Specialist.
Verified
Hello,

It will be my pleasure to assist you with your computer today. CCleaner is a free program that will allow you to delete your temporary system files. Click here to download it. After the download is complete, follow the on-screen installation instructions, select the broom Cleaner icon, and then click the Run Cleaner button.

Look forward to hearing from you,

Hunter O.
Ask Your Own Computer Question
Customer reply replied 8 years ago

I tried a straight reply to your e-mail. You did not say anything about the deep files: i've paid you for the advice but this was simply a free download. I got rid of a lot of files but the computer (compaq laptop using XP) is quite old. How can I be sure that all the rubbish has gone?

Nick

Tech Support Specialist: Hunter Owens, Computer Support Specialist replied 8 years ago
Hello,

Using an automated program such as CCleaner as a simpler, faster, and more effective way to clean your computer than cleaning every folder manually.

What files are you specifically referring to when you say deep files? CCleaner removes unnecessary Windows temporary and log files. When the cleaning process is complete, it should give you a summary of what was removed and how many megabytes of data were removed. You can always try running the scan again to ensure that everything is cleared.

Look forward to hearing from you,

Hunter O.
Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Hunter Owens Your Own Question
Hunter Owens
Hunter Owens
Hunter Owens, Computer Support Specialist
Category: Computer
Satisfied Customers: 1,443
1,443 Satisfied Customers
Experience: Your problem meets my passion. A Microsoft Certified Technology Specialist.

Hunter Owens is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have lost a file written in my documents using Microsoft
I have lost a file written in my documents using Microsoft word starter 10. How can I retrieve this file? Thank you xxx xxxxxx… read more
Joshua C.
Joshua C.
Technical Service Representative
High School or GED
201 satisfied customers
Subject Enterprize Deep Freeze. I am helping support computers
Subject Enterprize Deep Freeze. I am helping support computers at a FAmily Histroy center (Volunteer) Problem: Two of the workstation computers have the deep freeze seed installed, but they are not co… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Every so often I get an email attachment and double-click it
Every so often I get an email attachment and double-click it to open it up on my PC. It opens up fine, I make edits and save the document, but then when I quit Word I can't find the $#@$# XXXXX on my … read more
Deep
Deep
Bachelor's Degree
86 satisfied customers
i have a previous email address that i would like to continue
i have a previous email address that i would like to continue using but it exspired how can i keep same one and pass word… read more
Deep
Deep
Bachelor's Degree
86 satisfied customers
Hi, Im trying to download a portable file and I cant open
Hi, I'm trying to download a portable file and I can't open it . It came as an email and saved it on my desktop, then tried to open it. Still noting, was step I'm missing ? Thanks, XXXXX XXXXX… read more
Deep
Deep
Bachelor's Degree
86 satisfied customers
I cannot access my G-mail account. However, I can get on Internet.
I cannot access my G-mail account. However, I can get on Internet. Your thoughts? Pauline Nadeau… read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
3,825 satisfied customers
I accidently emptied my recycle bin and it had a couple of
I accidently emptied my recycle bin and it had a couple of file in it I need. Is there any way to recover it?… read more
Hunter Owens
Hunter Owens
Computer Support Specialist
Bachelor's Degree
1,443 satisfied customers
I have a message in my out box that wont send because it has
I have a message in my out box that won't send because it has a very large attachment (I think) and I can't delete it. How can I get rid of the message?… read more
Deep
Deep
Bachelor's Degree
86 satisfied customers
i am unable to log in to my administrator account , when i
i am unable to log in to my administrator account , when i try i get the message ; the user profile failed the logon , user profile can not be loaded. please help… read more
Maggie P
Maggie P
HNC Computing
503 satisfied customers
When go to the aol page through ie everything shows up fine.
When go to the aol page through ie everything shows up fine. But, when I actually sign in to view my mail, the mail page is blank even though the subscript at the bottom says "Done". The same thing ha… read more
Deep
Deep
Bachelor's Degree
86 satisfied customers
My PC has been getting slower and slower over recent months.
My PC has been getting slower and slower over recent months. While it is a little 'up and down' everything seems to take ages to load up, from initial load just to get the desktop, to loading the inte… read more
Deep
Deep
Bachelor's Degree
86 satisfied customers
I used to be able to save files to my DVD+RW disk directly
I used to be able to save files to my DVD+RW disk directly from the programs: Word, Excel, QuickBooks, etc. Now Quickbooks puts the temporary backup file in my C:\Documents and Settings\Administrator.… read more
Julio
Julio
Bachelor\u0027s Degree
394 satisfied customers
What is removed when you clear your cache Email messages
What is removed when you clear your cache? Email messages Saved files Internet web browser Temporary files, history, cookies, and saved passwords To "boot a computer" means to? What is the keyboard sh… read more
Greg G
Greg G
Director of Information Technology
Most credits towards B.A. acquired
455 satisfied customers
How can I remove / delete pictures (images) from my Photo Printing
How can I remove / delete pictures (images) from my Photo Printing Wizard on the computer? I have images which "appear" that come from various websites / e-mails that I go to, which I don't not want t… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Is there a way to disable user account control on certain programs
I have programs that run at startup that I know and trust,but every time the computer restarts the UAC window pops up. This is extrememly frustrating39623.4683308218… read more
John D
John D
Bachelor Degree in Engineering
342 satisfied customers
I use windows xp on my compaq laptop, and everytime i ...
I use windows xp on my compaq laptop, and everytime i restart the computer, it erases everything i did before i shut down. for example, if i download an optimizer, or delete files, or change settings,… read more
Daphne
Daphne
CSR @ Blockbuster Video/Gamerush
currently in college
Please see below - I dont know how to be more specific
my question is how do I delete any website(s) I want from the 'address' line along the tool bar where you type in www.________________whatever. I do not want my young child to hit the arrow key down n… read more
Flagbridge-IT
Flagbridge-IT
Principal Consultant
B.Kin, B.C.L, C. Neg, C. Med, C. A
1,786 satisfied customers
HOW DO I CLEAR OUT MY MEMORY I AM NOT ABLE TO DOWNLOAD ...
HOW DO I CLEAR OUT MY MEMORY I AM NOT ABLE TO DOWNLOAD ANYTHING ON MY COMPUTER IT SAYS I DONT HAVE ENOUGH MEMORY… read more
Techie
Techie
Web Developer
254 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x