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How do I get my Office 2007 activated. I have tried everything…

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How do I get my...
How do I get my Office 2007 activated. I have tried everything in your support site, my office is reduced to minimal operation and does not activate the wizard.
Submitted: 8 years ago.Category: Computer
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Answered in 1 minute by:
6/24/2010
Tech Support Specialist: Satchi, Computer Software Engineer replied 8 years ago
Satchi
Satchi, Computer Software Engineer
Category: Computer
Satisfied Customers: 2,682
Experience: 4+ yrs of Hardware & Software Troubleshoot exp
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Hi ,

Welcome to JustAnswer

Do you have valid product key for office 2007 ?

Thanks & Regards

Satchi
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Customer reply replied 8 years ago
Yes I do - Office Basic - PD8F9-GTKJD-4J6FH-VTGG4-DJJPG
Tech Support Specialist: Satchi, Computer Software Engineer replied 8 years ago
Have you purchased it ?
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Customer reply replied 8 years ago
Yes. I bought new laptop without it, I loaded a cracked version by accident - did not know it at the time. I installed it and loaded the basic version which I downloaded from MS office back-up as the version I bought is OEM software.

I want it legal and I want the updates. But now it seems that the Windows 7 operating system updates has shut it down, and i am not able to get it activated.
Tech Support Specialist: Satchi, Computer Software Engineer replied 8 years ago
http://www.ehow.com/how_5234233_activate-office.html

please follow the steps in above link to activate office
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Customer reply replied 8 years ago
I have already tried this - it wont respond - this is what I dont understand.
Tech Support Specialist: Satchi, Computer Software Engineer replied 8 years ago
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Customer reply replied 8 years ago
I am checking on it will let you know
Tech Support Specialist: Satchi, Computer Software Engineer replied 8 years ago
yes
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Customer reply replied 8 years ago
would one of these replace my current Basic version? Is it a trial or will my license key work for it too?

Which option would I choose as Basic is not listed?
Tech Support Specialist: Satchi, Computer Software Engineer replied 8 years ago
Choose professional ...

Dont you have the office Basic CD ?

First uninstall current version and reinstall this
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Customer reply replied 8 years ago
No I never received a cd - It was an empty case with a license in.
Tech Support Specialist: Satchi, Computer Software Engineer replied 8 years ago
Okkk

Then you need to purchase office 2007 full version to get the key for full version
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Customer reply replied 8 years ago
Thats crazy - I paid R2000 for that basic option, I am not paying anymore for something I already bought.

Inside the case it reads "Do not discard case! The Certificate of Authenticity contains the product key needed to activate your preinstalled copy of Microsoft Office Basic 2007 with Office Professional 2007 trial."

Then it gives the website reading "To aquire backup disc(s), follow instruction at http://www.microsoft.com/office/backup/
Tech Support Specialist: Satchi, Computer Software Engineer replied 8 years ago
Okay

I will open this to other expert to help you more
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Customer reply replied 8 years ago
Like I said, I already tried everything.
Tech Support Specialist: Satchi, Computer Software Engineer replied 8 years ago
Please wait till other expert joins you
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Customer reply replied 8 years ago
OK will do
Tech Support Specialist: Satchi, Computer Software Engineer replied 8 years ago
Good luck
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