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My printer sounds like it is printing but a blank sheet of…

Customer Question
My printer sounds like it...
My printer sounds like it is printing but a blank sheet of papers comes out
Submitted: 8 years ago.Category: Computer
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Answered in 1 minute by:
6/24/2010
Tech Support Specialist: vasanth, Computer Software Engineer replied 8 years ago
vasanth
vasanth, Computer Software Engineer
Category: Computer
Satisfied Customers: 119
Experience: B.E.
Verified

Hello there!

 

which printer model do you have?

 

 

thanks

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Customer reply replied 8 years ago
PHOTOSMART c6380 aLL-iN-oNE
Tech Support Specialist: vasanth, Computer Software Engineer replied 8 years ago

thanks for the quick reply,please download the PHOTOSMART c6380 aLL-iN-oNE printer driver form here

 

http://www.userdrivers.com/Printer/HP-Photosmart-C5580-All-in-One-Printer/download/

 

install it and give the print

 

 

I hope this will resolve your issue

 

 

thanks

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Customer reply replied 8 years ago
nothing happens

Tech Support Specialist: vasanth, Computer Software Engineer replied 8 years ago

have you installed it

 

 

thanks

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Customer reply replied 8 years ago

Customer reply replied 8 years ago
It did not help me a bit so I had to have someone come to the house. Maybe next time.
Tech Support Specialist: vasanth, Computer Software Engineer replied 8 years ago

if printer is not in warranty, clean the print heads with some alcohol solvent or medical spirit. DO NOT use any water based solvent. You may soak the heads in solvent but not for too long.

If you already tried cleaning the print head / cartridge then there are only two possiblities :
1. The print heads are worned out with usage.
2. The cartridge you bought is faulty (less probable)

If the printer is in warranty then you should get it repaired by make for free. If not, you will have to buy new print heads.

 

thanks

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Customer reply replied 8 years ago
someone to come to my house because your answers did not hel[p. Maybe next time.
Tech Support Specialist: vasanth, Computer Software Engineer replied 8 years ago

sorry sir, justanswer.com is internet based service.

to get repaired your printer you can contact your nearby printer vendor or you can contact from here http://welcome.hp.com/country/us/en/contact_us.html

 

they will come to you and troubleshoot your printer

 

 

thanks

 

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Customer reply replied 8 years ago
I am not paying for something that did me no good. I told you I had to get someone else to help me as your answer did nothing. Do not ask me again!!!!!!!!!!!!
Tech Support Specialist: vasanth, Computer Software Engineer replied 8 years ago

I opt out ,so that the question is open for other experts and they can help you.

 

thanks

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Customer reply replied 8 years ago
i SENT YOU ALL YOU NEEDED AND NO HELP. i WILL NOT PAY

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