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Hi there, and welcome to JustAnswer
Which version of word are you using?
Can you do the following please
First, open the document and do a "Save As..." specifying Rich Text Format (RTF). It'll end up being called something.rtf.
Now open the RTF file by double-clicking on it. It should look identical to the original Word file.
Final step: save the RTF file with a new name as a Microsoft Word format document.
The password XXXXX then be gone, let me know if it isnt please
ok then you will need to purchase a tool to do this.
A Demo is available on the below link and will show some of the characters (this may be enough to determine the password) else the full version will be required
If you require any additional information, please do not hesitate to contact me