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I have a Canon i550 color bubble jet printer that purchased…

Customer Question
I have a Canon i550...
I have a Canon i550 color bubble jet printer that purchased in Jan. 2003. My problem is when printing in black it about every other line is much lighter then the other ones. I deep cleaning the nozzle several times, run all the other test but no postive results. When I print in any other color it works great. I purchursed a new 3e black ink and the problem is still there. What can the problem be, can it be fixed? Another fact, for the past year or so when the problem happened, just cleaning the nozzels solved the problem, until now.

Gary McGraw [email protected]
Submitted: 8 years ago.Category: Computer
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Answered in 25 minutes by:
6/24/2010
Tech Support Specialist: Networking101, Information Systems Manager replied 8 years ago
Networking101
Networking101, Information Systems Manager
Category: Computer
Satisfied Customers: 484
Experience: MCTS (Microsoft Certified Technical Specialist), A+, Network+, Security+
Verified

If you still have the problem after buying a new print cartridge, the problem probably lies in the printer nozzle mechanism. The best thing you can do is:

 

1) take out the black cartridge.

2) using a q-tip (possibly a bunch of em!) dip it in windex or isopr. alcohol

3) gently swab the nozzle area where the black cartridge sits. Try your best to remove all traces of ink.

4) Replace the cartridge and test print.

 

If this fails to work, it may require a deep cleaning by using a syringe filled with water or windex. Steps for other canon printers (although the procedure is the same), is on this page:

 

http://www.inkme.com.au/web/maintenancetips.php

 

Hope this helps!

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Customer reply replied 8 years ago

 

Your answer didn't work. I'm looking at using a syringe method, but my concern is how to stop the water or windex from going to the printer. I wasn't able to find a way to tilt printhead up so I could something under it to suck-up the fluids.

Tech Support Specialist: Networking101, Information Systems Manager replied 8 years ago
yeah, that method is a little tricky...I've only done it once by tilting the printer slightly forward and performing the steps. I had some paper towels with me to catch the windex...
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