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my computer does not have a portal that is appropriate for…

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my computer does not have...
my computer does not have a portal that is appropriate for the card that I received in the mail today. My computer is a H.P. Windows Vista w/ 500GB Hard Drive -3072MB memory. Should I return the program? Bobbie O'Neill
Submitted: 8 years ago.Category: Computer
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Answered in 51 minutes by:
6/23/2010
Tech Support Specialist: Networking101, Information Systems Manager replied 8 years ago
Networking101
Networking101, Information Systems Manager
Category: Computer
Satisfied Customers: 484
Experience: MCTS (Microsoft Certified Technical Specialist), A+, Network+, Security+
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Hi Burt and thanks for your question! What type of card did you receive in the mail? When you say you dont have a portal appropriate for it, do you mean a slot inside the machine? (The black or ivory slots?)

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Customer reply replied 8 years ago

I have a DVD/CD milti Drive; aSmartMedia/xD; CampactFlashI/II/MD; SD/Mini MMC/RS/Plus/Mobile and MS/PRO/Duo/PRO Duo and a Personal Media Drive Bay slots on my computer. The slots are black.

The card that came in the mail was about the size of a credit card - too big for the slots that are on my HP

Tech Support Specialist: Networking101, Information Systems Manager replied 8 years ago
Is it really thin? Where did you order this card from? If it is the size of a credit card, then it sounds very much like a Type II or Type III card used for some laptops...
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Customer reply replied 8 years ago

The card is really thin. I do not have a laptop.

The address on the receipt is from the Factory Outlet Store, 34 34St., 3rd Floor, Brooklyn, New York 11232

Tech Support Specialist: Networking101, Information Systems Manager replied 8 years ago
yup, sounds like someone send a card to the wrong address! i would simply pack the card back up and send it back to where it came from!
Networking101
Networking101, Information Systems Manager
Category: Computer
Satisfied Customers: 484
Experience: MCTS (Microsoft Certified Technical Specialist), A+, Network+, Security+
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Networking101 and 87 other Computer Specialists are ready to help you
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Customer reply replied 8 years ago
Thank you and your service
Tech Support Specialist: Networking101, Information Systems Manager replied 8 years ago
No problem...thank you Burt and have a great day!
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