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I have Outlook Express 6. I can not delete any of the messages.

Customer Question
Please help!!!...
I have Outlook Express 6. I can not delete any of the messages. Please help!!!
Submitted: 8 years ago.Category: Computer
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Answered in 1 minute by:
6/23/2010
Tech Support Specialist: Richard, Computer Specialist replied 8 years ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Hi there, and welcome to JustAnswer

 

Please click View >> Layout

 

Uncheck the show Preview Pane

 

Ok this, restart outlook then try please

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Customer reply replied 8 years ago
Sorry, this does not work
Tech Support Specialist: lifesaver, Computer Software Engineer replied 8 years ago
lifesaver
lifesaver, Computer Software Engineer
Category: Computer
Satisfied Customers: 5,962
Experience: Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.
Verified

Hi and Welcome to

 

You have corrupted your Deleted Items folder.You need to recreate it.Close OE.

Follow the seps carefully one by one


First Enable: Hidden files and folders:

  • 1. Open My Computer,
  • 2. Click Tools > Folder Options > View tab, under Hidden Files and Folders,
  • 3. verify Show Hidden Files and Folders is selected.
  • 4. uncheck Hide Extensions for known file types
  • 5. Apply, You will get a warning message, OK, to save and close.


THEN

Click Start > Search > For Files or Folders
All Files and Folders
key in:
.dbx
Look in: Local Drives
click the arrow for More Advanced Options
place a checkmark in:
Search System Folders
Search hidden files and folders
Search subfolders
Click Search


Locate the Deleted Items.dbx folder and delete it.

Restart OE to automatically create the folder.

Hope this helps.

 

 

Best regards,

lifesaver

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Customer reply replied 8 years ago
I figured it out myself, all I had to do was condense the deleted files!
Tech Support Specialist: Richard, Computer Specialist replied 8 years ago

ok good to hear.

 

Please let me know if I can be of any further assistance

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