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I cant get my photos from my memory card to load onto computer.

Customer Question
I can't get my photos...
I can't get my photos from my memory card to load onto computer. Nothing pops up...no autoplay.
Submitted: 8 years ago.Category: Computer
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Answered in 5 minutes by:
6/23/2010
Tech Support Specialist: Ansh P., Computer Systems Analyst replied 8 years ago
Ansh P.
Ansh P., Computer Systems Analyst
Category: Computer
Satisfied Customers: 8,148
Experience: Professional computer engineer working as systems developer with top multinational company.
Verified

Hi,

 

Where are you inserting the memory card?

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Customer reply replied 8 years ago
inot the SD/Mini/MMC slot
Tech Support Specialist: Ansh P., Computer Systems Analyst replied 8 years ago

Go to My computer or Computer > Can you see a drive icon for memory card here?

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Customer reply replied 8 years ago
no, I don't
Tech Support Specialist: Ansh P., Computer Systems Analyst replied 8 years ago

Have you ever successfully used the card with this computer?

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Customer reply replied 8 years ago
yes
Tech Support Specialist: Ansh P., Computer Systems Analyst replied 8 years ago
When?
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Customer reply replied 8 years ago

a month or so ago

 

Tech Support Specialist: Ansh P., Computer Systems Analyst replied 8 years ago
Ok go to device manager > Can you see the card reader device here? Is it having any error message?
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Customer reply replied 8 years ago

USB mass storage deivce not working properly

 

Tech Support Specialist: Ansh P., Computer Systems Analyst replied 8 years ago
Right click on it and choose uninstall > Restart the computer and try plugging the card again.
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Customer reply replied 8 years ago
oaky, but then I'll lose you
Tech Support Specialist: Ansh P., Computer Systems Analyst replied 8 years ago
To prevent this, click Ctrl + D to bookmark this page.

 

Later when you want to come back:

Open the browser >

Click on favorites >

Click on the earlier bookmarked link(you may need to log in again).

 

Let me know, how it goes.

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Customer reply replied 8 years ago
Same
Tech Support Specialist: Ansh P., Computer Systems Analyst replied 8 years ago
Do you have any card reader or camera or the device which uses the card?
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