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i have a hp computer and forgot the log on pass word is there…

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i have a hp computer...
i have a hp computer and forgot the log on pass word is there a way to bypass login and change password?
Submitted: 8 years ago.Category: Computer
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Answered in 5 minutes by:
6/23/2010
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 years ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
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Hi, and thanks for using JustAnswer.

What's your operating system?

Regards
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Customer reply replied 8 years ago
xp
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 years ago
Okay ..please restart and tap down the F8 key at bootup until the Advanced Windows Options menu comes up. Select Safe Mode and boot into Windows that way. At the logon screen in safe mode, is there an Administrator account listed?

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Customer reply replied 8 years ago
yes asks to type your password
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 years ago
Okay ..how many user accounts are listed in safe mode?

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Customer reply replied 8 years ago
just 1
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 years ago
I see; in order to recover your lost account password, you may use a password recovery tool in order to resolve the issue; I would suggest you to download the following freeware tool, in order to try and reset your password:
http://nchc.dl.sourceforge.net/sourceforge/pcloginnow/PCLoginNow_Full_2.0.iso

Once downloaded, please burn the ISO image to a CD/DVD disc, as follows:

http://www.petri.co.il/how_to_write_iso_files_to_cd.htm

 

After burning, bootup your system using the disc; the recovery tool, PC Login Now, will start automatically.

 

To delete your existing Windows password, follow the instructions on-screen accordingly. Choose your OS installation and then the user name for which you want the password XXXXX be deleted. Be sure to check the password is empty checkbox after choosing your username; this will remove the password.

 

Now, you'll be prompted if you want to reset another user's password; choose No and then OK to reboot. Remove the disc as soon as the computer reboots, and load up your OS as you do normally, and see if you can login to your account now.

 

Regards

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Customer reply replied 8 years ago
this did not help
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 years ago
Okay ..it's time for me to step away now, so we will continue this tomorrow.

Regards
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Customer reply replied 8 years ago
when this didn't work i decided to restart computer and push f11 . this cleared everything including passwords all is good now thank you
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 years ago
No problem ..thanks for using JustAnswer!

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