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windows vista home premium hangs on startup. have to start…

Customer Question
windows vista home premium hangs...
windows vista home premium hangs on startup. have to start in safe mode. i installed a program earlier and it apparently altered the hard drive partition. tried to do system restore, but problem persists.
Submitted: 8 years ago.Category: Computer
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Answered in 5 minutes by:
6/22/2010
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 years ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
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Hi, and thanks for using JustAnswer.

What was the program you had installed prior to when this issue started occurring?

Regards
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Customer reply replied 8 years ago
ximeta netdisk
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 years ago
Do you Netdisk installed currently, or did you uninstall it from your system?

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Customer reply replied 8 years ago
I did a system restore to a time prior to the installation.
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 years ago
That wouldn't have completely removed the product. Now, is the program listed in the Control Panel > Programs and Features, itself?

Regard
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Customer reply replied 8 years ago
No, I just checked again.
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 years ago
Okay ..now, please click on Start, then type in msconfig; in the System Configuration window that comes up, click on the Startup tab. Is there any reference to the program listed?

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Customer reply replied 8 years ago
There is no reference to it.
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 years ago
As a test, could you try disabling all of the startup items, then apply the settings and restart normally, and check if the issue persists?

Regards
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Customer reply replied 8 years ago
What if that does not resolve the problem?
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 years ago
Just add this page to your Favorites, and let me know if the issue persists, and I'll continue to follow up further accordingly.

Regards
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Customer reply replied 8 years ago
is it safe to disable the "system control manager"?
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 years ago
Yes; none of the startup entries listed are actual system processes, but are third-party programs' references.

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