Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I was in contact with Satchi this afternoon and I am having…

Customer Question
I was in contact with...
I was in contact with Satchi this afternoon and I am having problemsfollowing the instructions he gave me and I would like him to direct me again.I was unable to find the"Reset Web Settings"button, he talked about, and my problems still exist.
My Order No. was(NNN) NNN-NNNN260

Please help still.

Thanks

Jim
[email protected]
Submitted: 8 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 10 minutes by:
6/22/2010
Tech Support Specialist: Satchi, Computer Software Engineer replied 8 years ago
Satchi
Satchi, Computer Software Engineer
Category: Computer
Satisfied Customers: 2,682
Experience: 4+ yrs of Hardware & Software Troubleshoot exp
Verified
Hi ,

Welcome to JustAnswer

Please goto Tools>>Internet Options>>Advanced Tab>>Then click on restore default button

Thanks & Regards

Satchi
Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
My friend Ross Goodfellow is in the VA hospital in
My friend XXXX XXXXXX is in the VA hospital in Ann Arbor Michigan and does not have his personal computer with him. So he can't access his email '[email protected]' He is using a hospital public comput… read more
ITTechChris
ITTechChris
IT Technician
352 satisfied customers
JASON This is Jim. Just Answer order #(NNN) NNN-NNNN We
JASON: This is Jim. Just Answer order #(NNN) NNN-NNNN We met on-line yesterday afternoon to help me find a way for my old MBox2 Mini (version 7.4) to connect with my new Windows 7 computer. I have sco… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
Hello, I was just contact by a friend Fr. Jack (John W.
Hello, I was just contact by a friend Fr. Jack (John W. McDowell) because his Gmail account has been compromised and he can't access it any longer (this just happened today) and people have been calli… read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
3,825 satisfied customers
I acquired a Hoyle Slots 20011 at BestBuy and I did installed
I acquired a "Hoyle Slots 20011" at BestBuy and I did installed with no problem. Then when I tried to execute the program I got the message: "This game was unable o setup the display for our needs". I… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
When my son was in college we paid for his AOL and also his
When my son was in college we paid for his AOL and also his premium service. He cancelled his AOL service but we are still being charged for his premium service. He cannot remember his pet's name or t… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
I just talked to Jason Bernard in live support. He was very
I just talked to Jason Bernard in live support. He was very helpful and then my computer locked up on me and I lost him. But he had said to talk to you or Microsoft. So I'm trying you first... As I to… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
I have a Palm Zire 72 that is several years old. It just stopped
I have a Palm Zire 72 that is several years old. It just stopped working. It will not recharge. How can I get support or repair? Allen [email protected] XXX-XXX-XXXX… read more
Networke_Helper
Networke_Helper
Bachelor\u0027s Degree
13 satisfied customers
Im trying to reach Aastan, the tech who E-Mailed me for more
I'm trying to reach Aastan, the tech who E-Mailed me for more info. My Order # XXXXX(NNN) NNN-NNNN He requested additional info but I can't find what he wants. I made two mistakes in the original info… read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
430 satisfied customers
I am not certain who to contact but perhaps you can help. I
I am not certain who to contact but perhaps you can help. I have subscribed to the new version of Incredimail and ever since the switch,I have had 2 problems I never had before. 1.On my e-mails coming… read more
Satchi
Satchi
Computer Software Engineer
2,682 satisfied customers
hi! a friend from Ghana has contacted me and suggest we contact
hi! a friend from Ghana has contacted me and suggest we contact each other thru his yahoo id...he gave me this to contact him and I'm not sure how to do this [email protected] contact me: [email protected]… read more
Satchi
Satchi
Computer Software Engineer
2,682 satisfied customers
Good aftenoon ... I have attempted several times to reset my
Good aftenoon ... I have attempted several times to reset my password XXXXX directed by craigslist; however, even though they say they've sent me the link to do so, I've received nothing for the last … read more
Josh H
Josh H
IT Systems Engineer II
Bachelor\u0027s Degree
163 satisfied customers
Hi My name is Marie Dorah , my daaughter gave me her Magic
Hi My name isXXXXX , my daaughter gave me her Magic Jack phone and its saying expired, I used my credit card to order fpr pme uear. My Magic Jack phone is still not working and can't find a phone numb… read more
Joshua Grose
Joshua Grose
Principal Systems Engineer
Bachelor\u0027s Degree
77 satisfied customers
how do I change the replacement bulb on my Toshiba projection
how do I change the replacement bulb on my Toshiba projection screen model 50HM66 serial number 30256900. Thanks!… read more
Satchi
Satchi
Computer Software Engineer
2,682 satisfied customers
I do not have a technical problem. What is the web site address
I do not have a technical problem. What is the web site address I would use to communicate directly with MagicJack? I installed MagicJack about 3 weeks ago, and MagicJack would not accept my current p… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
I William, we cannot help you with a response that you got
I William, we cannot help you with a response that you got form a different web site. The Google ads are at the top of the home page on the www.smartcomputing.com web site, there are 3 different ones … read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
I have tried repeatedly to install Adobe Premiere Element ...
I have tried repeatedly to install Adobe Premiere Element 3.0 and each time it says it has finished, I have been unable to launch it, Instead I get this message: "Instruction at 0x0a1d1oe3 references … read more
John D
John D
Bachelor Degree in Engineering
342 satisfied customers
I have been unable to accessone of the sites you gave me so ...
I have been unable to accessone of the sites you gave me so I was unable to view any othe paintings by phil travers the site [email protected]… read more
JC Dill
JC Dill
Professional Photographer, IT Consultant
Vocational, Technical or Trade Scho
570 satisfied customers
I ordered a dell laptop(dell inspruin 6400) on ...
I ordered a dell laptop(dell inspruin 6400) on 1-30-07. He is part of the Friendly Computer group. I have not heard from him. Dell has always sent my order within a few days. His name isXXXXX My e-mai… read more
RNBY
RNBY
IT Director
mcse, ccnp, rhct
42 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x