Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Bought an HP 23 monitor to hook up to the Satellite A205 (Windows…

Customer Question
Bought an HP 23" monitor...
Bought an HP 23" monitor to hook up to the Satellite A205 (Windows 7) and it worked fine with full screen then later had a 1" border top and bottom that I could not get rid of and HP could not help. Took that one back and got a 23" LG. Worked fine full screen for 2 days and today it has that same border top and bottom. Anybody know what to do?
Submitted: 8 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
6/22/2010
Tech Support Specialist: RPI Solutions, Support Specialist replied 8 years ago
RPI Solutions
RPI Solutions, Support Specialist
Category: Computer
Satisfied Customers: 9,561
Experience: 5+ Years in IT, BS in Computer Science
Verified
Chat Conversation Started
Robert Preston :

Hi

Robert Preston :

What do you have the resolution set to?

Robert Preston :

It sounds like it's cloning the resolution of your laptop screen rather than using it's own resolution.

Customer:

1280 x 800. The laptap screen is full screen...

Robert Preston :

Yes, 1280x800 is incorrect.


 

Robert Preston :

Your monitor is probably 1920x1080 or 1920x1200

Robert Preston :

You need to set it to a different resolution.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask RPI Solutions Your Own Question
RPI Solutions
RPI Solutions
RPI Solutions, Support Specialist
Category: Computer
Satisfied Customers: 9,561
9,561 Satisfied Customers
Experience: 5+ Years in IT, BS in Computer Science

RPI Solutions is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have recently purchased a Satellite Pro C850 and attached
I have recently purchased a Satellite Pro C850 and attached an LG E2441 monitor to the VGA Port. When I restart the computer the external monitor remains blank as does the notebook screen. If I discon… read more
Dave
Dave
44 satisfied customers
I just bought an HP Pavilion desktop. But I bought an LG monitor.
I just bought an HP Pavilion desktop. But I bought an LG monitor. Everything is great, except I have no sound. Is there some kind of incompatability of an LG monitor with an HP desktop? I tried downlo… read more
Jeremy
Jeremy
1,344 satisfied customers
I have a resume word doc I bought from Ladders. I cannot get
I have a resume word doc I bought from Ladders. I cannot get rid of thick black lines, one at the top one at the bottom. They come when I copy and paste. Word 2010 does not have a borders or formattin… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
I have a 4 year old HP laptop (graphics loaded and quite expensive),
I have a 4 year old HP laptop (graphics loaded and quite expensive), running Windows 7 from Vista, that recently started giving us fits. We opened it up and it appeared as though it wasn't booting. Th… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I recently bought a new HP computer with Windows 7 My job
I recently bought a new HP computer with Windows 7 My job requires me to work on a program called Citrix Is there any way to get it to be on a full screen rather than partial screen. The print is so s… read more
Networke_Helper
Networke_Helper
Bachelor\u0027s Degree
13 satisfied customers
I have a XPS desk top with an LG monitor. Three days ago the
I have a XPS desk top with an LG monitor. Three days ago the monitor "pixeled" out to a black screen. I connected my laptop to the monitor and it works fine with the laptop. I assumed my video card di… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
have a Quadro Fx580 graphic card, that has been running on
have a Quadro Fx580 graphic card, that has been running on a analog CRT. Have purchased new LG monitor 1920 x 1080 Analog CRT cannot change to 1920 x 1080 LG tech says its in the problem is graphic ca… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I just bought a new computer i hooked it up to my monitor and
I just bought a new computer i hooked it up to my monitor and it worked fine but i just restarted it and now no picture is showing on the monitor can you help?… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
you all charge to tell me how to get manual for my toshiba
you all charge to tell me how to get manual for my toshiba laptop im trying to take out the lvds cable and put another one in.… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
What is Digital Power Saving Mode , and how do I get rid of
What is "Digital Power Saving Mode", and how do I get rid of it so that my computer will come up when I want to use the computer?… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Hello, I have a Toshiba Satellite A205-S5853. When my wife
Hello, I have a Toshiba Satellite A205-S5853. When my wife turned it on earlier today the dispaly colors are signaficantly distorted. The page I'm typing this request for assitance is predominently pi… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
I have a Toshiba Satellite L505-S5971 laptop computer. I was
I have a Toshiba Satellite L505-S5971 laptop computer. I was last on it 12-23-09 and everything was working fine. I shut it down up pluged it and left for the week. I started it up last night and all … read more
CompuTech
CompuTech
Software Engineer
Bachelor's Degree
184 satisfied customers
I received a HP Pavilion desktop from a family member. It
I received a HP Pavilion desktop from a family member. It is just a couple years old. She said it stopped working, that it was just black. I brought it home and hooked it up and it worked perfectly. A… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
i have a gateway 7246 with a cracked screen. i have hooked
i have a gateway 7246 with a cracked screen. i have hooked up a monitor to it but it won't display. it only displays on the cracked screen. can u help me? there is nothing wrong with the computer that… read more
bill
bill
ctc
Associate Degree
309 satisfied customers
i have an hp laptop that suddenly got a white stripe in the
i have an hp laptop that suddenly got a white stripe in the center of the display screen--it is about an inch wide and goes from top to bottom and covers everything under it--everything else seems to … read more
Ryan H.
Ryan H.
Computer Support Specialist
High School or GED
1,741 satisfied customers
Toshiba 23HLV86 23 in. LCD Screen is dark when laptop connected
Toshiba 23HLV86 23 in. LCD Screen is dark when laptop connected. TV is in PC mode. Took cable out and plugged back in on both ends. Rebooted computer. Unplugged TV. Stumped. Was working fine before. L… read more
Carl Poersch
Carl Poersch
Sr. Network Engineer
Bachelor\u0027s Degree
755 satisfied customers
I have an LG Flatron L1933tr. It was working perfectly fine
I have an LG Flatron L1933tr. It was working perfectly fine earlier today. I just got home from work and the monitor will not turn on. I tried a different plugin and power cord. The little blue light … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
HOw do you hook up a toshiba laptop Satellite A205 to a plazma
HOw do you hook up a toshiba laptop Satellite A205 to a plazma TV? The TV is a winviews (LG) new, I tried with an S video cable but got nothing.… read more
Austin Atkins
Austin Atkins
Masters student - Physics
Bachelor\u0027s Degree
394 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x