Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

please help!!! i cannot connect to my emails,i have numerous…

Customer Question
please help!!! i cannot connect...
please help!!! i cannot connect to my emails,i have numerous resumes out and waiting for replies but some how ive done something to my laptop and not being computer litterate its a problem. again please help
Submitted: 8 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 2 minutes by:
6/22/2010
Tech Support Specialist: lifesaver, Computer Software Engineer replied 8 years ago
lifesaver
lifesaver, Computer Software Engineer
Category: Computer
Satisfied Customers: 5,962
Experience: Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.
Verified

Hi and Welcome to

 

I have few questions for you.

 

1>Can you login to windows now?

 

2>How do you acess your email?Do you use any program like outlook or windows mail or thunderbird?

 

3>Which email service you use(gmail,hotmail,etc.) and when did this problem start?

 

 

Ask Your Own Computer Question
Customer reply replied 8 years ago
no i cant log in
i was on roboform but tried to delete it
i use a wireless connection vividwireless and my email service is gmail
Tech Support Specialist: lifesaver, Computer Software Engineer replied 8 years ago

Hello,

IF you can't login to windows itself there is something wrong.There has been some unwanted changes to the system.

 

Lets try to do it this way....

 

1) Turn on the computer

2) Start tapping/pressing F8 until you see Advanced Options Menu

3) Select Repair Your Computer and press enter

4) Click Next

5) Click System Restore

6) Restart your computer when complete to see if that fixed it.

 

Windows Vista/7 System Restore (GUIDE)


http://www.bleepingcomputer.com/tutorials/tutorial142.html

 

Let me know the results.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask lifesaver Your Own Question
lifesaver
lifesaver
lifesaver, Computer Software Engineer
Category: Computer
Satisfied Customers: 5,962
5,962 Satisfied Customers
Experience: Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

lifesaver is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

5,962 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
My laptop screen is black but is on doesn't display
hi my laptop screen is black but is on doesn't display anything … read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
Dell Inspiron N5010 Laptop, I gave to my daughter to do her
Dell Inspiron N5010 Laptop, I gave to my daughter to do her higher exams, all info on it. The keyboard has stopped working.Im trying through my own desktop to see if I can find out how to rectify this… read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
The power went out in my house a couple of weeks ago and of
the power went out in my house a couple of weeks ago and of course my computer went out too, when it came back on it had a different e mail address than what I had used it had my phone number plus a d… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
988 satisfied customers
Actually im just trying to get into my hotmail account, i
actually im just trying to get into my hotmail account, i lost the password ***** my phone took a swim and ive been having issues remebering my password ***** most of my account info and i really need… read more
Josh
Josh
It Support Specialist
Associate Degree
5,155 satisfied customers
I just bought my first laptop, its a dell inspirion. It
I just bought my first laptop, its a dell inspirion. It seems ok, I have 60 days to see if I like it. I am new to all this tech stuff and was wondering if you think any one brand is way better than an… read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
I have a D5100. When using ViewNX2 my photos will not transfer
I have a D5100. When using ViewNX2 my photos will not transfer from camera. This has been a problem form some time, but it eventually works. This time it appears not to. I have asked for help before a… read more
Steve G.
Steve G.
Chief Engineer
4,563 satisfied customers
Hi I have a hotmail email address that has been hacked into
Hi I have a hotmail email address that has been hacked into and being used by spammers Despite my best efforts I cannot resolve the problem I cannot open the account just get that stupid thing that as… read more
Daniel
Daniel
Bachelor\u0027s Degree
1,568 satisfied customers
Have sent numerous emails to correct mailbox and not being
Have sent numerous emails to correct mailbox and not being received on that end. Could I have some kind of block on that email address or have I inadvertantly done something to cause the problem?? It … read more
Jason Jones
Jason Jones
AAS Information Technology
352 satisfied customers
My sons dell computer is not connecting to the internet, the
My son's dell computer is not connecting to the internet, the message saying wireless connection does not have a valid ip address. Can you tell me how to resolve… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
289 satisfied customers
I have had an ongoing email invalid issue forever. I have had
I have had an ongoing email invalid issue forever. I have had two or three PCs and then the past two laptops are still on occassion giving me the email invalid. I am trying to fill out an online appli… read more
Dustin
Dustin
Support Technician
2,891 satisfied customers
hello, i have been trying to sign into my hotmail account,
hello, i have been trying to sign into my hotmail account, to check my email ect, but i cannot do this, it keeps on repeating the same thing, saying that its blocked, please help, this has been going … read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
hi team i used to own a sony bravia kdl-20j1 but ive since
hi team i used to own a sony bravia kdl-20j1 but ive since upgraded to a sony bravia kdl - 40ex700 i usually connect my laptop to the old sony through rgb connection and its fine it auto dectcts and l… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
hi i have problem with my asus g6vx that i bought recently,ive
hi i have problem with my asus g6vx that i bought recently,ive had it for 2 weeks know and it was running fine untill yesterday it wouldnt boot anymore i am running windows 7 64 and i have both duel b… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
On google for Maine Coon Cats My ad read Gods Gift Maine Coons
On google for Maine Coon Cats My ad read God's Gift Maine Coons and reads THECATHUT and Maine coons of Gods Gift expecting 5 litters in January. Or something like that. I need THECATHUT and % litters … read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
I use Outlook Express - for no apparent reason mail to 2 Yahoo
I use Outlook Express - for no apparent reason mail to 2 Yahoo addresses of friends have started returning as "undeliverable". Here is the message I get: This Message was undeliverable due to the foll… read more
unavailable
unavailable
271 satisfied customers
I BOUGHT A LAPTOP PC AND HAD IT FOR ABOUT THREE YEARS..I DIDNT
I BOUGHT A LAPTOP PC AND HAD IT FOR ABOUT THREE YEARS..I DIDNT USE IT AS I LIKED MY DESKTOP BETTER...NOW THAT IM KIND OF DISABLED I SET IT UP IN MY BEDROOM WITH THE NEW LAPTOP TABLE AND WIRELESS MOUSE… read more
Claws224
Claws224
CIO
5,160 satisfied customers
new acer aspire one will not go to windows,has the follow message (
new acer aspire one will not go to windows,has the follow message=( Windows could not start because of the following file is missing or corrupt: \system32/hal.dll. Please re-install a copy of the abov… read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
how do i reset my computer settings to the original ...
how do i reset my computer settings to the original settings? myspace.com will not open and ive done everything possible i can think of.… read more
BarbLawson
BarbLawson
Assistant Operations Manager IT Dept
Bachelor's Degree
10 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x