Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

My hotmail account is sending emails to all my contacts. This…

Customer Question
My hotmail account is sending...
My hotmail account is sending emails to all my contacts. This started 6/20/2010.
Submitted: 8 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 6 minutes by:
6/21/2010
Tech Support Specialist: MD.REHAN, engineer replied 8 years ago
MD.REHAN
MD.REHAN, engineer
Category: Computer
Satisfied Customers: 3,661
Experience: computer specialist
Verified

Hi,

Thanks for using just answer.

What types of emails are being sent. Do you think your account has been hacked?



Edited by Md.Rehan on 6/21/2010 at 11:24 PM EST
Ask Your Own Computer Question
Customer reply replied 8 years ago

I don't thinnk it's been hacked. I think there's a worm/virus or whatever.

It has been sending emails, one at a time, going from top to bottom through my Contact list. Fortunately many have been rejected or undeliverable. Those rejects ended up in my Inbox and I deleted them.

Each email includes something like this: http://elise..../35pi.... If you are not afraid, I'll send the entire url.

Then it says: "Hotmail has tools for the New Busy. Search, chat and e-mail from your inbox. Learn more."

 

Thanks

 

 

Tech Support Specialist: MD.REHAN, engineer replied 8 years ago

Hi,

This can be caused by a virus as well as hacker.Therefore please follow the below steps.

 

Please follow this link to download malwarebytes- http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button

 

After download completes,run the the same to install in your system.Then scan your system using malwarebytes and remove the security threats detected by it.

 

After that change your hotmail password XXXXX security question.

To change hotmail password XXXXX follow the instruction in this link- http://www.topbits.com/change-hotmail-password.html

 

To change hotmail security question please follow the instructions in this link- http://help.live.com/help.aspx?project=mailfull&market=en-us&querytype=topic&query=wl_mail_proc_changequestion.htm

 

Best Regards!



Edited by Md.Rehan on 6/22/2010 at 3:48 AM EST
Ask Your Own Computer Question
Tech Support Specialist: MD.REHAN, engineer replied 8 years ago

If you are satisfied with my answer then Please click the accept button else reply if you have further queries.

 

Best Regards.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask MD.REHAN Your Own Question
MD.REHAN
MD.REHAN
MD.REHAN, engineer
Category: Computer
Satisfied Customers: 3,661
3,661 Satisfied Customers
Experience: computer specialist

MD.REHAN is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I need my email activated again. I have tried several times
I need my email activated again. I have tried several times to fill out the forms, but to no avail. Could you verify who I am by another way, like calling me? XXX-XXX-XXXX XXXXXX XXXXXXX [email protected]… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I have been using hotmail for years and mostly do so using
I have been using hotmail for years and mostly do so using Microsoft Outlook on my computer. A few weeks ago I started to get the message below from System Administrator with the Subject Undeliverable… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Having re-installed my outlook 2010 with all my contact information
Having re-installed my outlook 2010 with all my contact information present, when I did a sync with my I-phone via I-Tunes all my contact information [numbers and addresses] disappeared from my I-phon… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
I cant access my hotmail account.I have received phone calls
I can't access my hotmail account.I have received phone calls from 6 of my contacts in hot mail who have received email from my hotmail which asks them to send $3500 to me in England.They all realized… read more
Cris
Cris
62 satisfied customers
My daughters hotmail account has been hacked. I have tried
My daughter's hotmail account has been hacked. I have tried deleting the account but all of her contacts are still receiving messages (virus) from her account! It simply won't delete. Can you please h… read more
Nilesh
Nilesh
Bachelor\u0027s Degree
649 satisfied customers
I have had my hotmail account stolen for a second time this
I have had my hotmail account stolen for a second time this year. For the second time two days ago, I never used windows explorer and was protected by Norton with no reported problems. They changed my… read more
namstech
namstech
Software Development Engineer
Master's Degree
9 satisfied customers
I downloaded Outlook Connector in Windows Vista a while back,
I downloaded Outlook Connector in Windows Vista a while back, and got a very large amount of messages like the one below. So I uninstalled it, but got very frustrated not having access to my Hotmail a… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
My email account [email protected] . On 10/24/2010 received
My email account "[email protected]". On 10/24/2010 received notification of failure to send email to several of my contacts. (1) there was no email message copy shown (2) I never sent message to sever… read more
TonnyJonny
TonnyJonny
Bachelor's Degree
70 satisfied customers
My Hotmail account has been hacked and the password changed.
My Hotmail account has been hacked and the password XXXXX When I try to reset my password XXXXX send it to an email address that isn't mine and there doesn't seem to be any way out of the loop. It was… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
I was on my email yesterday 9/11/10 and then everything went
I was on my email yesterday 9/11/10 and then everything went out. I don't have any contact lists, files, folders and I can't even sign on again because my ID and password XXXXX not accepted. This is v… read more
Christopher James
Christopher James
Bachelor's Degree
98 satisfied customers
I just bought Outlook 2010. I want to transfer my hotmail address
I just bought Outlook 2010. I want to transfer my hotmail address list and emails to Outlook. How do I do that?… read more
Renju
Renju
Bachelor's Degree
394 satisfied customers
My hotmail account was hacked into sometime prior to August
My hotmail account was hacked into sometime prior to August 10, 2010 and that hacker has sent emails to my contacts professing to be me stuck in Spain needing money. These bogus messages give a Wester… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
hi I am locked out of my hotmail account and I am unable to
hi I am locked out of my hotmail account and I am unable to put in the password XXXXX thought was correct for this account. I can not answer the secret question " Is the sky blue ? " either. I have be… read more
vasanth
vasanth
Bachelor's Degree
74 satisfied customers
My hotmail account has been hacked and compremised. I am unable
My hotmail account has been hacked and compremised. I am unable to sign in to the following account ([email protected]) because the hacker has changed my password. Because of this I can't access my hot… read more
Maggie P
Maggie P
HNC Computing
503 satisfied customers
The Hotmail account I am trying to use says it is blocked from
The Hotmail account I am trying to use says it is blocked from sending messages. The account [email protected] I set this up to send e-mails to our homeowners association. At the most, I will need to … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My hotmail account is being used to send occasional adverts
My hotmail account is being used to send occasional adverts to my contacts. Latest one below:- From:[email protected] Subject: RE: Date: Mon, 1 Feb 2010 09:39:15 +0000 hey, how are you ? Just received my… read more
Networking101
Networking101
Network/Security Administrator
Bachelor's Degree
422 satisfied customers
I have a small business and I use bellsouth.net through MS
I have a small business and I use bellsouth.net through MS Outlook. My problem is this, I am trying to e-mail clients and friends with Hotmail accounts and the e-mails are being sent back. This is the… read more
Peter Company
Peter Company
Master\u0027s Degree
35 satisfied customers
Ive been having the following error. I think I have not violated
I've been having the following error. I think I have not violated Windows policy terms of use. I need to urgently receive and my emails reach their destine. Please help. Your message did not reach som… read more
Diana
Diana
Owner
Bachelor\u0027s Degree
100 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x