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I cant get sound from my pc

Customer Question
I can't get sound from...
I can't get sound from my pc
Submitted: 8 years ago.Category: Computer
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Answered in 3 minutes by:
6/21/2010
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 years ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
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Hi, and thanks for using JustAnswer.

Do you get any error/message when trying to play sound?

Also, what's the make and model of your computer?

Regards
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Customer reply replied 8 years ago
Thanks' No error message Gateway dx4820?
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 years ago
Okay ..now, please go to Start and type in devmgmt.msc in the Search box; in the Device Manager window that comes up, is there any device listed in yellow?

Regards
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Customer reply replied 8 years ago
No
Customer reply replied 8 years ago
Please answer!! Help FYI I'm trying to use headphone. there pluged into correct jack sound devices seem to be working
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 years ago
My apologies for the delay in follow up, as I had to step off for a while.

Now, in the Device Manager, please double-click on 'Sound, video and game controllers'. Is your sound device listed?

Regards

Edited by B.Rath on 6/22/2010 at 1:03 AM EST
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