Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

UNABLE TO INSTALL ADOBE READER

Customer Question
UNABLE TO INSTALL ADOBE READER
Submitted: 8 years ago.Category: Computer
Ask Your Own Computer Question
Answered in 1 minute by:
6/21/2010
Tech Support Specialist: Jerry Hannell, Computer Support Specialist replied 8 years ago
Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8,481
Experience: Experience in Windows environment. ASP, Visual Basic, Ajax
Verified

hi,

do you get any ERROR messages?

Ask Your Own Computer Question
Customer reply replied 8 years ago
reply msg was windows installer not installed properly
Tech Support Specialist: Jerry Hannell, Computer Support Specialist replied 8 years ago

hello sir,

can you please click this link

http://tinyurl.com/yjryk4u

 

and download it to your desktop

when you got it, please RUN it (install)

 

(it is the installation file of adobe)

Ask Your Own Computer Question
Customer reply replied 8 years ago
trying to open the file which required adobe reader. will accept if it opens, write more if it doesn't
Tech Support Specialist: Jerry Hannell, Computer Support Specialist replied 8 years ago

hello sir,

don't worry, this page won't be lost.

i will be here.

 

Please try it now, if that does not work, please let me know.

Ask Your Own Computer Question
Customer reply replied 8 years ago
still trying to use it. computer keeps locking up. will keep trying and if I can open the file I will accept anser. the cost is not important to me, just want success.
Customer reply replied 8 years ago
went to bowl.com to print copy of my membership. Said I needed reader 9.3, if I had 9.3 click on tab., file wouldn't open ( file ext was jsp). , clicked on tab to use if won't open, said my registary was damaged and needed to go to another website to download fix. didn't as file I downloaded from you was 9.3? and I installed it. Now what
Tech Support Specialist: Jerry Hannell, Computer Support Specialist replied 8 years ago

hello sir,

i am out of ideas, let me opt-out now, and redirect this problem to another expert.

if nobody opts-in back, we can continue again.

Regards

Ask Your Own Computer Question
Customer reply replied 8 years ago

fair enough

 

Tech Support Specialist: Dustin, Computer Support Specialist replied 8 years ago
Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 14,276
Experience: I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
Verified
Welcome to JustAnswer.com

My name isXXXXX am one of the experts who will assist you today!

You mentioned a jsp file..

Jsp files are Java files.. Its strange that any membership agreement would be in that format..

If you must see the .jsp file.. you will need a program like dreamweaver to open it..

To view it.. you could right click it, and then tell it to open with notepad..

microsoft notepad should be able to open it..

Edited by D.Sandlin on 6/21/2010 at 10:38 PM EST
Ask Your Own Computer Question
Customer reply replied 8 years ago
will try
Tech Support Specialist: Dustin, Computer Support Specialist replied 8 years ago
ok.. standing by! good luck
Ask Your Own Computer Question
Customer reply replied 8 years ago

no success with notepad. can I send you the attachment, you open it and send it to me with different extension? But still can't install Adobe reader...get error message which says windows installer not properly installed...that's what I really need...

Customer reply replied 8 years ago
problem not rectified therefore no payment due
Tech Support Specialist: Dustin, Computer Support Specialist replied 8 years ago
Just seen your replies...

yes.. please send the attachment to wikisend.com

upload it.. then provide me with the download link..

let me know if you run into any issues.. thanks.
Ask Your Own Computer Question
Customer reply replied 8 years ago
repeat...problem was not solved....
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dustin Your Own Question
Dustin
Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 14,276
14,276 Satisfied Customers
Experience: I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller

Dustin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I am unable to open any PDF files. I have Adobe Reader X 10.1.2
I am unable to open any PDF files. I have Adobe Reader X 10.1.2 installed and I have selected Adobe Reader as my default program for opening all PDF files. However, every time I try to open a PDF file… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I am unable to open PDF files. I see the Adobe files, but
I am unable to open PDF files. I see the Adobe files, but not acrobat. When I try to open a pdf, i receive the error msg "application not found". I have tried several times to download Adobe Acrobat, … read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
3,825 satisfied customers
SAME QUESTION AS BEFORE STILL WITH NO ANSWER ! WILL NOT ALLOW
SAME QUESTION AS BEFORE STILL WITH NO ANSWER ! WILL NOT ALLOW ME TO DOWNLOAD adobe AS YOU SUGGESTED.… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
I have Acer AX3300 PC running windows 7 64 bii installed on
I have Acer AX3300 PC running windows 7 64 bii installed on PC. Adobe Reader 5.1 just shown as an icon on desktop I am unable to run the software due to combatibility problems Have been in touch with … read more
Networke_Helper
Networke_Helper
Bachelor\u0027s Degree
13 satisfied customers
My Adobe Reader does not function. I am unable to read a PDF
My Adobe Reader does not function. I am unable to read a PDF File. Each time I try to access a PDF file I get a fatal error ( Acrobat failed to load its core DLL.) I am unable to do a repair. It will … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I am unable to view bank statements on-line. I get a message
I am unable to view bank statements on-line. I get a message that I do not have the correct version of adobe to work. There is some compatibility problem with my version of windows. I have been unable… read more
Renju
Renju
Bachelor's Degree
394 satisfied customers
I am unable to open adobe documents. I have tried to update
I am unable to open adobe documents. I have tried to update screen to #9 but screen asks for a reg. #. I dont have one. help… read more
Dharmendra
Dharmendra
Master\u0027s Degree
275 satisfied customers
I have windows 7 and I am getting a error message, internal
I have windows 7 and I am getting a error message, internal error occured. I am unable to uninstall adobe reader to reinstall. My wife shares my computer and she is not having any problems with adobe … read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
Having reformated the Hard Drive on my 3 year old laptop, and
Having reformated the Hard Drive on my 3 year old laptop, and reinstalled Vista, I now cannot install the Abode program's (Reader and Flash). A dialogue box states :- unable to load UGI file. I've not… read more
spoonz123
spoonz123
Company director/Engineer
City & Guilds 224
1 satisfied customers
For the past month or so, I have been unable to open any pdf
For the past month or so, I have been unable to open any pdf files with Adobe. It says that I need to purchase it, when I thought it was part of the XP Office package, For a long time it worked well, … read more
S. Philips
S. Philips
Chief Technology Officer
Bachelor's Degree
97 satisfied customers
How do I open a PDF file using Adove Reader 9 I have Adobe
How do I open a PDF file using Adove Reader 9? I have Adobe Reader 9 program, Adobe Reader Installer program, and Acrobat on my computer. Yet I can't or am unable to open a PDF file from another websi… read more
Jerry Hannell
Jerry Hannell
Computer Support Specialist
8,481 satisfied customers
When I try to get Adobe Reader on my Aspire the Adobe page
When I try to get Adobe Reader on my Aspire the Adobe page comes up and asks if I agree with the stataments. When I click the "Agree" box the page disappears and the Reader does not come up. Any ideas… read more
Jerry
Jerry
Computer Support Specialist
Bachelor\u0027s Degree
13 satisfied customers
I installed an update to Adobe Reader 8.1.1 on 12/10/07 and
I installed an update to Adobe Reader 8.1.1 on 12/10/07 and am unable to uninstall this. It has prevented me from installing any of the newer updates since. How can I uninstall this and be able to use… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
I am unable to download Adobe Reader. I keep getting an error
I am unable to download Adobe Reader. I keep getting an error 1402 message. I have contacted MSN support and Adobe support and got the same answer from both which didn't work. I have tried uninstallin… read more
John D
John D
Bachelor Degree in Engineering
342 satisfied customers
I am no longer able to read any PDF documents coming to me.
I am no longer able to read any PDF documents coming to me. I have reinstalled Adobe 9.0 but am still unable to read any PDF documents. I have a Dell Dimension 4700C computer. Maurice… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
We are currently unable to open any pdf files. Will not allow
We are currently unable to open any pdf files. Will not allow us to remove existing Adobe to download more recent version. Error message instructs us to verify that path pack exists or that it is a va… read more
John D
John D
Bachelor Degree in Engineering
342 satisfied customers
I am unable to install adobe reader. It fails every time I ...
I am unable to install adobe reader. It fails every time I attempt installation. What am I doing wrong? I need your help as many e.mails come via adobe reader and I''m unable to pull them up. Thank yo… read more
John D
John D
Bachelor Degree in Engineering
342 satisfied customers
I attempted to downlaod an jupgrade to my Adobe Reader ...
I attempted to download an upgrade to my Adobe Reader 7.0.8 and was told to uninstall first. I was unable to either open, uninstall from file, or from Control Panel--getting Error 1714. How can I unin… read more
Chandrakant
Chandrakant
Bachelor's Degree
72 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x