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vasanth, Computer Software Engineer
Category: Computer
Satisfied Customers: 119
Experience:  B.E.
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my incredimail is not working.what happened

Resolved Question:

my incredimail is not working.what happened
Submitted: 7 years ago.
Category: Computer
Expert:  vasanth replied 7 years ago.

Hello there!


which operating system is installed in your computer i.e. windows XP, vista or any other else.





Customer: replied 7 years ago.
operating system is windows vista
Expert:  vasanth replied 7 years ago.

ok, please try to setup your incredimail email account as suggested here





Customer: replied 7 years ago.
I don't want a new email account I want to use the one I have .why won't it open
Expert:  vasanth replied 7 years ago.

are you not able to login your incredimail ?




Customer: replied 7 years ago.

I have had incredimail for months. it has worked up until yesterday.when i click the icon

it won.t open. all other programs seem to work fine. i don't know if mail is coming

the problem with incredimail itself

Expert:  vasanth replied 7 years ago.

ok, Please follow these steps->

  • Press Windows-R.
  • Type "regedit" (not including the quotation marks).
  • Press Enter.
  • Go to HKEY_CURRENT_USER\­Software\­IncrediMail.
  • Double-click ApplicationPath in the right pane.
  • Make sure all the Value data: field is highlighted.
  • Press Ctrl-C.
  • Now press Windows-R again.
  • Press Ctrl-V.
  • Hit Return.

for more detail please visit this link



vasanth and 3 other Computer Specialists are ready to help you
Customer: replied 7 years ago.

thank you . although your info was not enough it did lead me to the solution. inadvertantly incredimail was not closed correctly and some data was lost and the security system "BELL" my provider must have detected a threat and interviened i

guess . it also had something to do with an update by adobe and a patch from incredimail.anyway once all updates where completed i now have email/incredimail

up and running just fine.

oh, when i followed your directions ....dead end .when i used the link you sent ...also dead end but when trying to re configure adobe showed up waiting for me to let it past the firewall . incerdimail sent out a warning on last weekend that adobe was going to be doing an update and incredimail gave and suggested running a patch to protect from any interuption in service.i did run that link but obviously that patch didn't work.

all is good now ....thanks again FRED at [email protected]

Expert:  vasanth replied 7 years ago.

I opt out ,so that the question is open for other experts and they can help you.