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My computers have been attacked by hackers; all my files seem…

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My computers have been attacked...
My computers have been attacked by hackers; all my files seem to be disappearing
HELP
Submitted: 8 years ago.Category: Computer
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Answered in 2 minutes by:
6/21/2010
Tech Support Specialist: Sibu, Support Specialist replied 8 years ago
Sibu
Sibu, Support Specialist
Category: Computer
Satisfied Customers: 2,405
Experience: BTech(IT)
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Hello,

Thanks for using JustAnswer

Please can you explain the problem little bit more


Regards

Sibu
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Customer reply replied 8 years ago
I am a health care provider for mentally handicapped patients; and I was robbed by a longtime staff member (office manager) who I had to fire for stealing. She gained access to my PC's (my passwords were apparently too easy to guess (not Now, but somehow access is still hapening). My computers are scanned daily by PCDoctor,McAffee; BitDefender, Norton and a few others. Somehow (her daughter is a computer expert; has worked for Citrix..) my email has been hacked into daily; I have had my files erased; Quickbooks has been accessed; my "gotomypc" is compromised; I am still fighting identity theft of CC info; financial data; and my ability to access my office PC from home is now "locked." I am really struggling and am spending so much time fighting this that I am losing clients and sleep. Please help. Thank you, WED
Tech Support Specialist: Sibu, Support Specialist replied 8 years ago
You are facing larger problem than I thought ....

I will open this question to other experts to help you in this serious issue

Good Luck
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