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The disk drive on my new Dell laptop is running waay too much.

Customer Question
Really slowing down the machine...
The disk drive on my new Dell laptop is running waay too much. Really slowing down the machine. I've tried reformatting/reloading my Windows HP 7 -64 bit, the problem seemed less at first, but after updating windows its back with a vengance. How can I work toward resolving this problem?
Submitted: 8 years ago.Category: Computer
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Answered in 1 minute by:
6/21/2010
Tech Support Specialist: Satchi, Computer Software Engineer replied 8 years ago
Satchi
Satchi, Computer Software Engineer
Category: Computer
Satisfied Customers: 2,682
Experience: 4+ yrs of Hardware & Software Troubleshoot exp
Verified
Hi ,

Welcome to JustAnswer

Please check the free space on C drive ?

how much RAM do you have installed ?

Thanks & Regards

Satchi
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Customer reply replied 8 years ago

This is a new-out-of-the-box laptop.

 

427 MB of 451 available, 500 Mb nominal, all NTFS

 

2854 Mb available memory, 4 Gb nominal + 1Mb more on the graphics card

Tech Support Specialist: Satchi, Computer Software Engineer replied 8 years ago
On C drive

IS it 427 MB or 427 GB free ?
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Customer reply replied 8 years ago

427 MB Free. I've finnished the Dell product registration, answered the initialization questions, hooked up to my wireless dsl, and updated windows. Nothing else loaded at this time

 

Every time I access the hard drive the machine seems to stall for about 60 sec. Sorry about the long delays responding to your querries

Tech Support Specialist: Satchi, Computer Software Engineer replied 8 years ago
No problem ...

But 427 MB free is very less

Please right click the C drive and select Properties

and let me know free space
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Customer reply replied 8 years ago
Confirmed through Properties 427 GB Free, of 451 GB available. Its supposed to be aXXXXXaccording to the specs.
Tech Support Specialist: Satchi, Computer Software Engineer replied 8 years ago
Yes thats why i was asking ..in ur first reply u said it is 427 MB !!!

The free space is fine ..

Goto Start>>All Programs>>Accessories>>Run

Type msconfig

and click on startup tab

and uncheck all items except Antivirus softwrae


and reboot and let me know how it goes
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Customer reply replied 8 years ago
How can I reach you after the reboot?
Tech Support Specialist: Satchi, Computer Software Engineer replied 8 years ago
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Customer reply replied 8 years ago
Instruction executed, rebooted: Problem Persists
Tech Support Specialist: Satchi, Computer Software Engineer replied 8 years ago
Okay

reboot the computer and press F8 and enter SAFE mode

and let me know
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