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my computer is connected to the internet but it says cannot…

Customer Question
my computer is connected to...
my computer is connected to the internet but it says cannot display webpage
Submitted: 8 years ago.Category: Computer
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Answered in 1 minute by:
6/20/2010
Tech Support Specialist: LAMicrosoftPro, Database Administrator replied 8 years ago
LAMicrosoftPro
LAMicrosoftPro, Database Administrator
Category: Computer
Satisfied Customers: 14
Experience: 25 years working as a consultant with Microsoft technologies. SharePoint is my main expertise
Verified

Hi.

 

First off, try this. It will tell you whether you have an internet connection at all.

 

START, RUN, COMMAND

You should see a Windows with a C:>

Type: Ping yahoo.com

Tell me what is says.

 

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Customer reply replied 8 years ago
c:\docume~1\patiab~1>
Tech Support Specialist: LAMicrosoftPro, Database Administrator replied 8 years ago

OK. Now type: ping yahoo.com

 

You are hoping to see somethign like this:

 

Pinging yahoo.com [67.195.160.76] with 32 bytes of data:
Reply from 67.195.160.76: bytes=32 time=101ms TTL=53
Reply from 67.195.160.76: bytes=32 time=115ms TTL=53
Reply from 67.195.160.76: bytes=32 time=97ms TTL=53
Reply from 67.195.160.76: bytes=32 time=103ms TTL=52

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Customer reply replied 8 years ago
ping request could not find host yahoo.com. please check the name and try again
Customer reply replied 8 years ago
and i didnt see any of that> i was suppsed to type that into the little black screen and not my web browser right?
Tech Support Specialist: LAMicrosoftPro, Database Administrator replied 8 years ago
Yes. Can you tell me what you see?
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