How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask David L Your Own Question
David L
David L, Systems Engineer
Category: Computer
Satisfied Customers: 6609
Experience:  Microsoft & Cisco Certified with over 20 years experience
Type Your Computer Question Here...
David L is online now
A new question is answered every 9 seconds

My Lexmark Pro805 says its busy and nothing will print. I

Resolved Question:

My Lexmark Pro805 says it's busy and nothing will print. I have pulled the power plug and replugged the power plug. I have checked the USB connect and it's okay. Help.
Submitted: 7 years ago.
Category: Computer
Expert:  David L replied 7 years ago.

Welcome to Just Answer! My name is XXXXX XXXXX am here to assist you.

Next if the printer was previously working do the following:

1. Click the Start button, then click Programs, click Accessories, click System Tools, and then click System Restore.
2. If you are prompted for an administrator password XXXXX confirmation, enter the password XXXXX provide confirmation.
3. Click the Restore My Computer To An Earlier Time radio button and click Next.
4. Now on the calendar that appears select the restore point that is at or before the date the issue first occurred and click Next.
5. Click Next again to start the restore process which will include a reboot.

Then retest printing.
David L and 10 other Computer Specialists are ready to help you
Customer: replied 7 years ago.
Nothing happens after following your advice
Expert:  David L replied 7 years ago.
Were you previously able to print to this printer from the same computer?
Customer: replied 7 years ago.
Your solution worked fine. thanks.
Expert:  David L replied 7 years ago.
Ok great. Glad it is now working and thank you for contacting Just Answer.
Customer: replied 7 years ago.
Have another issue but can't address it today - is there anyway to ask for you specifrically?
Expert:  David L replied 7 years ago.
Yes, when you post a question put "For Syseng" in the title and also there is a place on the page where you post the initial question where you can request me (Syseng) specifically.


David L.
Customer: replied 7 years ago.