Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

hi i clicked on an msn link address and now when i turn on…

Customer Question
hi i clicked on an msn...
hi
i clicked on an msn link address and now when i turn on my acer it wont start
or let me try to do a system restore can u suggeswha i migh be able to do please?
Submitted: 8 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 2 minutes by:
6/20/2010
Tech Support Specialist: Satchi, Computer Software Engineer replied 8 years ago
Satchi
Satchi, Computer Software Engineer
Category: Computer
Satisfied Customers: 2,682
Experience: 4+ yrs of Hardware & Software Troubleshoot exp
Verified
Hi ,

Welcome to JustAnswer

Please reboot the computer and press ALT + F10 to start factory restore

and to do system restore

reboot and press F8 repetdly and enter SAFE mode

and goto Start>>All Programs>>Accessories>>System Tools>>SYstem restore

and do a restore to previous date


Thanks & Regards

Satchi
Ask Your Own Computer Question
Customer reply replied 8 years ago
it said opperating sytem not found then gies back to media test failure
Tech Support Specialist: Satchi, Computer Software Engineer replied 8 years ago
OOps

This error generally comes when the harddisk is faulty/corrupt ...
Ask Your Own Computer Question
Customer reply replied 8 years ago
ok so if the hard rive is faulty what do i do how can i access the revovery or resore or hard drive reboot
Tech Support Specialist: Satchi, Computer Software Engineer replied 8 years ago
If the hardsik is faulty you cant do any of the method ...

first to replace the hard dsik

then reinstall windows

but before that

reboot the computer and press F2 or F1 or Del to enter BIOS setup

and check Boot >>Boot device priority

and first boot as hard disk

Ask Your Own Computer Question
Customer reply replied 8 years ago
none of that works any other suggestions
Tech Support Specialist: Satchi, Computer Software Engineer replied 8 years ago
Have changed first boot device as hard disk ?

even after that getting media test failure ?
Ask Your Own Computer Question
Customer reply replied 8 years ago

no havent changed anything

do you have contact tech phone number ? after hrs service?

Tech Support Specialist: Satchi, Computer Software Engineer replied 8 years ago
Sorry we dont have direct contact number

reboot the computer and press F2 or F1 or Del to enter BIOS setup

and check Boot >>Boot device priority

and first boot as hard disk
Ask Your Own Computer Question
Customer reply replied 8 years ago
ok well thank you for your asisstance think i will need to wipe it and try to re install the windows 7 can you tell me exactly the steps i need to do this please?
Tech Support Specialist: Satchi, Computer Software Engineer replied 8 years ago
Yes

You need a windows 7 DVD to purchase

then put the disc and reboot the computer and press F12 and select CD drive ..

then setup will start and follow the onscreen instruction ....


***But the above you can do only when the harddisk is OK

So if the harddisk is faulty you cant install any operating system



thanks
Ask Your Own Computer Question
Customer reply replied 8 years ago

thank you so much appreciate your help...

take care satchi

kindest regards

 

kel xx

Tech Support Specialist: Satchi, Computer Software Engineer replied 8 years ago
You are most welcome ....

Have A Great Weekend

Cheers


Edited by Satchi on 6/20/2010 at 1:16 PM EST
Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Satchi Your Own Question
Satchi
Satchi
Satchi, Computer Software Engineer
Category: Computer
Satisfied Customers: 2,682
2,682 Satisfied Customers
Experience: 4+ yrs of Hardware & Software Troubleshoot exp

Satchi is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
have acer aspire 5920 I cant log onto internet think empowering
have acer aspire 5920 I cant log onto internet think empowering technology is blocking me can you help me plz I am 66 and not very computer savy… read more
John
John
System/Network administrator
High School or GED
2,074 satisfied customers
I have been playing Acer and MSN games with no problems. Then
I have been playing Acer and MSN games with no problems. Then Aces Games asked for Flash Player and I downloaded it. Now my MSN Games will not load when I hit Play now. What did I do? Also when I am i… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
the screen on my Acer laptop broke and now it wont reload windows
the screen on my Acer laptop broke and now it wont reload windows it says i have to reload it i dont have a disc it came with windows 7 on it… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I deleted msn messenger from my laptop by mistake, but now
I deleted msn messenger from my laptop by mistake, but now i cant download it again because it says its already installed, but i cant find it installed anywhere! i've downloaded an install/uninstall c… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I have an acer aspire. With updates memory is full and I have
I have an acer aspire. With updates memory is full and I have deleted files. Cannot even update virus protection. How to free up memory. Have already defragmented. Only 3% memory… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
computor wont work tried reboot message on screen is stop
computor wont work tried reboot message on screen is stop: c0000139 entry point not found. it is a laptop wont let u in to try anything else… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Hi, We have an Acer Aspire 3810T. Last night it turned itself
Hi, We have an Acer Aspire 3810T. Last night it turned itself off and windows will not start. After the initial boot sequence, a window appears to perform recovery. After pressing enter, it stalls and… read more
Dragonfly
Dragonfly
Vocational, Technical or Trade Scho
274 satisfied customers
hello i have a acer aspire 4520 it wont let me reboot it on
hello i have a acer aspire 4520 it wont let me reboot it on the computer and i dont have a cd to reboot it with. how can i do it with eather them way.. my doughter has a toshiba and they was able to h… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
hello I am trying to get my computer back to factory settings,
hello I am trying to get my computer back to factory settings, having problems with virus's I've tried so many things the AltGR-10 just gives me a blank screen I dont have the disc what can i do?… read more
John
John
System/Network administrator
High School or GED
2,074 satisfied customers
Hello..... I have just purchased a new dell studio 1749 and
Hello..... I have just purchased a new dell studio 1749 and can't remember the password XXXXX log in. And everytime I try to reset the password XXXXX wont let me. What should I do… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
MSN Messenger has stopped working. It was fine last night.
MSN Messenger has stopped working. It was fine last night. When I try to open it, I get an error message that the service is temporarily unavailable. I can't uninstall it because it isn't even registe… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I lost my msn hotmail account. How do I gt it back I signed
I lost my msn hotmail account. How do I gt it back? I signed up for a MSN Live account with different sign in information. I need my account back, I've had it for YEARS. Can you help me?… read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
When i log into my computer (ACER) no icons on my desktop
When i log into my computer (ACER) no icons on my desktop comes up all I can access is my task manager. control panel and internet doesn't work either???… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
comp wont update to new version i am running xp tries d several
comp wont update to new version i am running xp tries=d several times get error messag ox80004004 can u help pls?… read more
Ben M
Ben M
Associate Degree
322 satisfied customers
ive had my Acer Aspire 5335-2257 computer for about five months,
ive had my Acer Aspire 5335-2257 computer for about five months, everything was great for a while, but now it wont start up. it takes me to a screen that says start up normally, or with networking and… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
I have an acer aspire 5735 laptop and when I turned it on It
I have an acer aspire 5735 laptop and when I turned it on It wouldnt let me go into normal mode.The only mode it will let me go into is safe mode which I am in now. i even got in contact with the peop… read more
Ryan B.
Ryan B.
Desktop Support Technician
High School or GED
1,720 satisfied customers
i need to get a factory disc to restore my computer (acer ASPIRE-5100-5022).
i need to get a factory disc to restore my computer (acer ASPIRE-5100-5022). i picked up a virus and i had system mechanic running. it now just wont let the anti virus run at all and i had a file that… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
down loaded msn massinger and can not get into it,windows
down loaded msn massinger and can not get into it,windows home vista all so lost my hot mail there is there anyway i fix this tired sacaner… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x