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spam emails are being sent from my yahoo account. People are…

Customer Question
spam emails are being sent...
spam emails are being sent from my yahoo account. People are receiving a video from fanbox as if it was sent by me. I have already upgraded my password XXXXX it is still happening
Submitted: 8 years ago.Category: Computer
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Answered in 12 minutes by:
6/19/2010
Tech Support Specialist: s4sys, Computer Support Specialist replied 8 years ago
s4sys
s4sys, Computer Support Specialist
Category: Computer
Satisfied Customers: 536
Experience: Bachelors in computer science engineering & 3+ years experience in System\Network support
Verified
Hi,

Thanks for using just answer.

It seems like your Yahoo password XXXXX XXXXX don't ever pass personal information to others by email or any other medium.

If you changed your password XXXXX still mail is sending from yahoo id your id is using by companies use software that sends spam to every conceivable email address from your email id.


You can contact yahoo directly by following the below options

From your yahoo inbox go to "Help" in the upper right hand side of your screen. Find the section that let's you contact yahoo directly instead of sifting through tons of answers that will more than likely have nothing to do with the problems your having.

When you get to the part that lets send an actual message to yahoo type in your e-mail address and password XXXXX they can access your account. Explain that you are not a spamer and have never sent spam e-mail but spam is somehow being sent out from your account. They should be able to fix the problem. If it still persists, e-mail them again.



Let me know if you have any concern

With Regards,
Chindhu

Edited by s4sys on 6/19/2010 at 5:33 PM EST
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