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I have an all in one 2100xi running on a computer with a voista…

Customer Question
I have an all in...
I have an all in one 2100xi running on a computer with a voista operating system i cannot get printrer to scan or to copy. How do
IO fix problem??
thanks,
jack schweers
Submitted: 8 years ago.Category: Computer
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Answered in 5 minutes by:
6/17/2010
Tech Support Specialist: bineesh, Computer Support Specialist replied 8 years ago
bineesh
bineesh, Computer Support Specialist
Category: Computer
Satisfied Customers: 767
Experience: MCSE and MCP Certified Engineer
Verified
Hi,

Thanks for using Just Answer.

Let me know which printer model you are using ..

Also check in device manger you printer got installed..

windows start -> in search box type devmgmt.msc check your printer is got installed there..

Let me know these information's I can help you..
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Customer reply replied 8 years ago
where is search function in vista what banner of start up??
Tech Support Specialist: bineesh, Computer Support Specialist replied 8 years ago
Check here

LINK

in this start search type devmgmt.msc

Also let me know your Pinter make and model number
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Customer reply replied 8 years ago
hewlett packard 2100xi all in one printer - where is search on start banner under what section of vista????
Tech Support Specialist: bineesh, Computer Support Specialist replied 8 years ago
Please check this link

LINK

Click on windows key + r button you will get run command type there devmgmt.msc

Or right click on my computer -> manage -> device manager ..Check there printer is installed or not.
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Tech Support Specialist: bineesh, Computer Support Specialist replied 8 years ago
Hi,

Download the driver for you printer from here..

This

LINK

And install the driver this should solve your problem...Let me know...
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Customer reply replied 8 years ago

I got an error message after downloading driver you gave me link to answer was " download failed due to ox800f6214" now i am back to square one what do I do now????

Jack Schweers

Customer reply replied 8 years ago
Whatc do I do now stilkl have same problem????
Tech Support Specialist: bineesh, Computer Support Specialist replied 8 years ago
Hi,

Please check here..

Download the file fro here

1 - HP Universal Print Driver for Windows PCL6


And install this ..let me know are you able to download or error message..





Edited by bineesh on 6/18/2010 at 6:58 AM EST
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