Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

need password help on account

Customer Question
need password XXXXX on account...
need password XXXXX on account
Submitted: 8 years ago.Category: Computer
Ask Your Own Computer Question
Answered in 3 minutes by:
6/17/2010
Tech Support Specialist: Mr. Clark, Computer Engineer replied 8 years ago
Mr. Clark
Mr. Clark, Computer Engineer
Category: Computer
Satisfied Customers: 3,214
Experience: Career IT Professional & Director of Information Technology
Verified
Hello. Welcome to JustAnswer.

Go to the forgot my password page (https://account.login.aol.com/opr/_cqr/opr/opr.psp?null).

If you cannot reset your password XXXXX way and/or cannot provide the proper credentials to reset your password, you may be out of luck.

If you have a paid AOL account, you can contact their support to reset your password XXXXX 1-888-265-8003

Hope this way helpful. If it was, and you are satisfied with my answer, please press the ACCEPT button. Good luck.
Ask Your Own Computer Question
Customer reply replied 8 years ago
Still need to know how to erase old password XXXXX get a new one
Tech Support Specialist: Mr. Clark, Computer Engineer replied 8 years ago
Go to https://account.login.aol.com/opr/_cqr/opr/opr.psp?null.

Enter your current username and verify the image in the box and click Next.

From there you will be able to change your password.
Ask Your Own Computer Question
Customer reply replied 8 years ago

but it doesn't work. i answer the images and the system says it doesn't recognize me

'

Tech Support Specialist: Mr. Clark, Computer Engineer replied 8 years ago
If you are having trouble verifying the images, click the Can't see this image link under it and the site will speak the characters via your speakers.

From here you will be able to change your password.
Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mr. Clark Your Own Question
Mr. Clark
Mr. Clark
Mr. Clark, Computer Engineer
Category: Computer
Satisfied Customers: 3,214
3,214 Satisfied Customers
Experience: Career IT Professional & Director of Information Technology

Mr. Clark is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Account was set up by someone else for use with Timeshare business.
Account was set up by someone else for use with Timeshare business. Now I wish to use it for other purposes. Was not given a password XXXXX any information that the account has been set up and the use… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I talked with Sandy on 3/8/2012 and was not satisfied with
I talked with Sandy on 3/8/2012 and was not satisfied with the answer, maybe my question wasn't clear enough. I have 2 accounts open an old one and a new, I want to get rid of the old account, the ID … read more
Techie_Ben
Techie_Ben
Software Engineer
Master\u0027s Degree
1,444 satisfied customers
I have a Samsung R580 Laptop that I used today and when trying
I have a Samsung R580 Laptop that I used today and when trying to sign in it would not take my password XXXXX kept telling me my password XXXXX user name were incorrect after the third time it said I … read more
authentech
authentech
527 satisfied customers
i have a yahoo account i havent acssesed in a few year beacuse
i have a yahoo account i havent acssesed in a few year beacuse i just got my computer back ive forrgoten the password XXXXX security question the account is linnked to my xbox live account cant recove… read more
Josh
Josh
It Support Specialist
Associate Degree
5,159 satisfied customers
i am installing dragon an am being asked for a windoes password.
i am installing dragon an am being asked for a windoes password. What is a windoes password?… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
I installed the new windows 7 on my system. I put in the password
I installed the new windows 7 on my system. I put in the password XXXXX it requested. Today I am unable to access the account. How often does the system lock up the password XXXXX it is entered wrong,… read more
Thomas
Thomas
IT Specialist
Vocational, Technical or Trade Scho
523 satisfied customers
I am attempting to load Thunderbird on to a Android Tablet. It
I am attempting to load Thunderbird on to a Android Tablet. It first needs me to open a google account but, on entering my email and password XXXXX rejects it saying that the password XXXXX email addr… read more
Josh
Josh
It Support Specialist
Associate Degree
5,159 satisfied customers
I have google/gmail account. I just filled out a new password
I have google/gmail account. I just filled out a new password XXXXX gmail account. I have incredimail account. I have a form come up that has a special sign when I move my pointer and then move my poi… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I need a new password, I know my exiting password, I lost my
I need a new password, I know my exiting password, I lost my login from making to many attempts. NEED A PHONE NUMBER .… read more
networkwiz
networkwiz
System Engineer
Master's Degree
443 satisfied customers
I want to stop using my aol e-mail account and transfer my
I want to stop using my aol e-mail account and transfer my old e-mails and addresses on the aol account to my new g-mail account. However, in order to do this I need to log into my old aol account usi… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
I need to get into my old e-mail account ([email protected]).
I need to get into my old e-mail account ([email protected]). How can I do that and use my new account ([email protected]) as my backup?… read more
Adam Mohr
Adam Mohr
Technology Development Manager
Bachelor\u0027s Degree
41 satisfied customers
I ALREADY ASKED ABOUT MY GOOGLE USER ID & PASSWORD AND HAVE
I ALREADY ASKED ABOUT MY GOOGLE USER ID & PASSWORD XXXXX HAVE A CONFERMATION NUMBER(NNN) NNN-NNNN170 & PAYED EIGHTEEN DOLLARS ON CREDIT CARD. SO WHERE IS MY ANSWER… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
HELP. i have tries to fix my online backup system for three
HELP. i have tries to fix my online backup system for three days! quicken- indian support- a bust! i cannot log on to backup because i forgot my password XXXXX need to change it. can you help me/… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Automated voice got me on line, but now I need to find a source
Automated voice got me on line, but now I need to find a source to enter a new password XXXXX my account. The old one just stopped working.… read more
Smile
Smile
Bachelor's Degree
726 satisfied customers
My Droid eris was locked because my friend tried to guess the
My Droid eris was locked because my friend tried to guess the lock code and now i have to enter my google username and password XXXXX i forgot and last night i reset the google account password XXXXX … read more
Suzanne
Suzanne
Computer Technician
Associate Degree
109 satisfied customers
hey my name is lashonda brown and im tryin to remember my passwords
hey my name is XXXXX XXXXX and im tryin to remember my passwords to get into internet. i tried reset password XXXXX they are askin for a fossy disk or a usb something. so how can i reset my passwords?… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I would like to change my passowrd without changing my e-mail
I would like to change my passowrd without changing my e-mail address My account is under my husband's name and I don't have access to the account. Can you help me?… read more
sunnyDmaster
sunnyDmaster
DEPUTY ENGINEER
Bachelor's Degree
450 satisfied customers
I have 4 email accounts that I download from Bellsouth to Thunderbird.
I have 4 email accounts that I download from Bellsouth to Thunderbird. All of a sudden, when I Get Mail, it is asking for a password XXXXX 2 of the accounts. When I go into Tools/Options/Passwords onl… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x