Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
I have McAfee on my computer for protection (with all the latest
I have McAfee on my computer for protection (with all the latest update) but have been hit twice with virus programs that take control of my computer and won't let me back in until I but their "anti-v… read more
Mr. Clark
Mr. Clark
IT Director
Bachelor's Degree
2,477 satisfied customers
Im trying to remove System Tool from a pc. I tried Spyware
I'm trying to remove "System Tool" from a pc. I tried Spyware Doctor but it is requiring a purchase. Isn't Spyware Doctor free? What's an alternative to getting rid of "system tool?" It's a fake spywa… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,923 satisfied customers
My laptop has the Disk Doctor virus, and i cant get rid of
My laptop has the Disk Doctor virus, and i cant get rid of it. I've downloaded multiple anti-virus/malware programs and its still there. How do i get rid of it? its already deleted my background once,… read more
Ansh P.
Ansh P.
System Analyst
Bachelor's Degree
6,385 satisfied customers
Ok so I got a nasty virus from facebook and it was because
Ok so I got a nasty virus from facebook and it was because my Norton Anti-virus subscription expired last wed. I downloaded doctor spyware and removed the virus but now i seem to be having some issues… read more
Jess
Jess
Bachelor's Degree
2,637 satisfied customers
How can I get rid of a virus that sends web links to all my
How can I get rid of a virus that sends web links to all my e mail contacts on yahoo mail.… read more
Jess
Jess
Bachelor's Degree
2,637 satisfied customers
I have stopzilla but some how I ahve a virus that is stopping
I have stopzilla but some how I ahve a virus that is stopping me acces the internet. It flashes on the screen messages asking me if I want install a virus cleaner which will cost me money. My C cleane… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
I somehow have gotten a virus called Antimalware doctor. It
I somehow have gotten a virus called Antimalware doctor. It has installed itself as a program on my computer. I ran a scan using my McAfee software. It did not detect and remove it. What can I do?… read more
Satchi
Satchi
Bachelor's Degree
2,503 satisfied customers
i have a virus on my comp i have tryed everything it tells
i have a virus on my comp i have tryed everything it tells me to do but cant get rid of it. it says iv got a maliccious software has been detected how do i neutralize it how do i do it… read more
abhi_iitian
abhi_iitian
Bachelor's Degree
1,543 satisfied customers
my sons computer has antimalware doctor on it. Ive followed
my son's computer has antimalware doctor on it. I've followed the instructions on your website, but the Malware Bytes will only run in safe mode and everytime the computer restarts in normal mode the … read more
Mr. Clark
Mr. Clark
IT Director
Bachelor's Degree
2,477 satisfied customers
My computer is infected with Antimalware Doctor . I have
My computer is infected with "Antimalware Doctor". I have called Microsoft in India and got some help yesterday, but it is still on my computer. They are going to call me back tomorrow, but if you hav… read more
namzyanzy
namzyanzy
Bachelor's Degree
368 satisfied customers
I have a virus - Trogan Horse- on my laptop and cannot get
I have a virus - Trogan Horse- on my laptop and cannot get rid of it. I am running AVG. I am not computer savey. Help.… read more
johnpj1
johnpj1
Owner
Vocational, Technical or Trade Scho
53 satisfied customers
Please help me figure out how to delete a virus on my XP.
Please help me figure out how to delete a virus on my XP. My anti-virus did nothing to even find it. A pop-up offers to get rid of it but I think it is bogus--it is called 'Antimalware Doctor'. I need… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
Ive run malwarebyts, because I cant and still cant g
I've run malwarebyts, because I can't and still can't get rid of a smaller window in the right hand corner of my screen even as I am now typing this message. the window has the main title System Guard… read more
C.Martin
C.Martin
IT Consultant
Bachelor's Degree
460 satisfied customers
received virus in email, canot get rid of internet security
received virus in email, canot get rid of internet security 2010, trying to get me to buy their product.… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
I have utilized bleepingcomputers.com several times to rid
I have utilized bleepingcomputers.com several times to rid myself of unwated viruses etc. I have McAfee which seems to be letting quite a bit of crud in. I just purchased Spyware Doctor that ridded me… read more
Greg G
Greg G
Director of Information Technology
Most credits towards B.A. acquired
454 satisfied customers
random sounds from Vista PC I think its a virus or something After
random sounds from Vista PC I think its a virus or something After a while the system hangs… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,429 satisfied customers
My Acer Aspire has a virus. I dont have a security program
My Acer Aspire has a virus. I don't have a security program functioning. I didn't know I needed one. How do I get rid of the virus?… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,429 satisfied customers
Computer infected w/ trojans and other virus/ malware. Cannot
Computer infected w/ trojans and other virus/ malware. Cannot remove. House-calls will identify but not remove. Loaded "PC Tools, spyware doctor" it identifies and "removes", then problem continues.… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,429 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x